Samsung 8.0 Benutzerhandbuch

Troubleshooting

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Some music files may not play on your Samsung device for a variety of reasons. If you receive 
error messages when opening music files on your device, try the following:

•  Free some memory by transferring files to a computer or deleting files from your device.
•  Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is 

DRM-protected, ensure that you have the appropriate licence or key to play the file.

•  Ensure that your device supports the file type.

•  Ensure that the Bluetooth wireless feature is activated on your device.
•  Ensure that the Bluetooth wireless feature is activated on the device you wish to connect 

to, if necessary.

•  Ensure that your device and the other Bluetooth device are within the maximum 

Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

•  Ensure that the USB cable you are using is compatible with your device.
•  Ensure that you have the proper drivers installed and updated on your computer.
•  If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher 

installed on your computer.

•  Ensure that you have Samsung Kies 2.0 or Windows Media Player 10 or higher installed 

on your computer.

•  This gap is a necessary manufacturing feature and some minor rocking or vibration of 

parts may occur.

•  Over time, friction between parts may cause this gap to expand slightly.