Samsung 55" Full HD Curvo Smart TV K6500A Serie 6 Elektronische Handbuch
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The problem
Try this!
Component
Connections/Screen
Color
If the color on your Samsung television screen is not correct or the black and white
colors are off, run
Start Picture Test
(
Settings
Support
Self Diagnosis
Start Picture Test
).
If the test results indicate that the problem is not caused by the TV, do the following:
● Confirm that the video input connectors are connected to the correct external device video
output connectors.
● Check the other connections as well. If the TV is connected to an external device via
a component cable, confirm that the Pb, Pr, and Y jacks are plugged into their proper
connectors.
Screen Brightness
If the colors on your Samsung TV are correct but just a little too dark or bright, try
adjusting the following settings first.
● Select
Settings
Picture
Expert Settings
menu and adjust the
Backlight
,
Contrast
,
Brightness
,
Sharpness
,
Color
, and
Tint (G/R)
settings.
Unwanted Powering
Off
If your Samsung TV appears to turn off by itself, try disabling some of the TV's energy
efficiency functions. See if
Sleep Timer
(
Settings
System
Time
Sleep
Timer
) has been enabled. The
Sleep Timer
automatically turns the TV off after a
specified period of time. If the Sleep Timer has not been enabled, see if
Auto Power
Off
(
Settings
System
Eco Solution
Auto Power Off
) has been enabled
and disable them.
Problems Powering On
If you are having problems powering on your Samsung television, there are a number
of things to check before calling the service department. Confirm that the TV's power
cord is connected correctly at both ends and that the remote control is operating
normally. Make sure that the antenna cable or cable TV cable is firmly connected. If
you have a cable or satellite box, confirm that it is plugged in and turned on.
Unable to find a
Channel
If your TV is not connected to a cable or satellite box, run
Auto Tuning
(
Settings
Broadcasting
Auto Tuning
).
The TV image does not
look as good as it did in
the store.
Store displays are all tuned to digital, HD (high definition) channels.
If you have an analog cable or satellite box, upgrade to a digital cable or satellite box.
Use HDMI or Component cables to deliver HD (high definition) picture quality.
Many HD channels are upscaled from SD (Standard Definition) content. Look for a
channel that is broadcasting HD content.
● Cable or satellite box Subscribers: Try HD channels from the channel lineup.
● Air/Cable Antenna Connection: Try HD channels after running the
Auto Tuning
function.
Adjust the cable or satellite box's video output resolution to 1080i or 720p.
The picture is
distorted.
The compression of video content may cause picture distortions, especially in fast
moving pictures from sports programs and action movies.
If the signal reception is weak or poor, screen distortion may be accompanied but it is
not a malfunction.
Mobile phones used close to the TV (within 1 m) may cause noise in analog and digital
channels.
The color is wrong or
missing.
If you’re using a Component connection, make sure that the Component cables
are connected to the correct jacks. Incorrect or loose connections may cause color
problems or a blank screen.