Samsung F500 Washing Machine with ecobubble, 7 kg Benutzerhandbuch
English - 35
06
TROUBLESHOO
TING
Troubleshooting and information codes
Checkpoints
If you encounter a problem with the washing machine, first check the table below and try the suggestions.
PROBLEM
ACTION
Does not start.
•
Make sure the washing machine is plugged in.
•
Make sure the door is properly closed.
•
Make sure the water taps are open.
•
Make sure to press or tap Start/Pause to start the washing machine.
•
Make sure Child Lock is not activated.
•
Before the washing machine starts to fill, it will make a series of
clicking noises to check the door lock and does a quick drain.
clicking noises to check the door lock and does a quick drain.
•
Check the fuse or reset the circuit breaker.
Water supply is
insufficient, or no water is
supplied.
•
Fully open the water tap.
•
Make sure the door is properly closed.
•
Make sure the water supply hose is not frozen.
•
Make sure the water supply hose is not kinked or clogged.
•
Make sure there is sufficient water pressure.
After a cycle, detergent
remains in the detergent
drawer.
•
Make sure the washing machine is running with sufficient water
pressure.
pressure.
•
Make sure the detergent is added to the centre of the detergent
drawer.
drawer.
•
Make sure the rinse cap is inserted properly.
•
If using granular detergent, make sure the detergent selector is in the
upper position.
upper position.
•
Remove the rinse cap and clean the detergent drawer.
Excessive vibrations or
makes noise.
•
Make sure the washing machine is installed on a level, solid floor that
is not slippery.
If the floor is not level, use the levelling feet to adjust the height of the
washing machine.
is not slippery.
If the floor is not level, use the levelling feet to adjust the height of the
washing machine.
•
Make sure the shipping bolts are removed.
•
Make sure the washing machine is not contacting any other object.
•
Make sure the laundry load is balanced.
•
The motor can cause noise during normal operation.
•
Overalls or metal-decorated clothes can cause noise while being
washed. This is normal.
washed. This is normal.
•
Metal objects such as coins can cause noise. After washing, remove
these objects from the drum or filter case.
these objects from the drum or filter case.
F500E-03439A-06_EN.indd 35
2016-08-23 1:59:45