Samsung F500 Washing Machine with ecobubble, 7 kg Benutzerhandbuch

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06 
 TROUBLESHOO
TING
Troubleshooting and information codes
Checkpoints
If you encounter a problem with the washing machine, first check the table below and try the suggestions.
PROBLEM
ACTION
Does not start.
• 
Make sure the washing machine is plugged in.
• 
Make sure the door is properly closed.
• 
Make sure the water taps are open.
• 
Make sure to press or tap Start/Pause to start the washing machine.
• 
Make sure Child Lock   is not activated.
• 
Before the washing machine starts to fill, it will make a series of 
clicking noises to check the door lock and does a quick drain.
• 
Check the fuse or reset the circuit breaker.
Water supply is 
insufficient, or no water is 
supplied.
• 
Fully open the water tap.
• 
Make sure the door is properly closed.
• 
Make sure the water supply hose is not frozen.
• 
Make sure the water supply hose is not kinked or clogged.
• 
Make sure there is sufficient water pressure.
After a cycle, detergent 
remains in the detergent 
drawer.
• 
Make sure the washing machine is running with sufficient water 
pressure.
• 
Make sure the detergent is added to the centre of the detergent 
drawer.
• 
Make sure the rinse cap is inserted properly.
• 
If using granular detergent, make sure the detergent selector is in the 
upper position. 
• 
Remove the rinse cap and clean the detergent drawer.
Excessive vibrations or 
makes noise.
• 
Make sure the washing machine is installed on a level, solid floor that 
is not slippery. 
If the floor is not level, use the levelling feet to adjust the height of the 
washing machine.
• 
Make sure the shipping bolts are removed.
• 
Make sure the washing machine is not contacting any other object.
• 
Make sure the laundry load is balanced.
• 
The motor can cause noise during normal operation.
• 
Overalls or metal-decorated clothes can cause noise while being 
washed. This is normal.
• 
Metal objects such as coins can cause noise. After washing, remove 
these objects from the drum or filter case.
F500E-03439A-06_EN.indd   35
2016-08-23     1:59:45