Apple pbg4 ge Servicehandbuch

 

 Troubleshooting

Symptom Charts/How to Use the Symptom Charts - 1

 

Symptom Charts

 

The Symptom Charts included in this chapter will help you 
diagnose specific symptoms related to the product. 

The steps to solve a symptom are listed sequentially. You might not 
need to perform every step before the symptom is solved. Start 
with the first step, and then test for the symptom. If the symptom 
persists, replace any modules you removed, go to the next step, 
and test again. Continue down the list until the symptom is solved.

 

AirPort Card not 
recognized

1

Use Software Update control panel or see the Apple Software 
Updates web page to make sure the latest version of AirPort 
software is installed.

2

Boot using Mac OS All extensions setting. 

3

Reseat AirPort Card. 

4

Remove and reinstall the AirPort software.

5

Replace with known-good AirPort Card. 

6

Replace logic board.

 

Battery will not eject

1

Flip over the unit and release the battery latch by sliding the 
latch towards the PC Card button.

2

If the battery still will not eject, while holding the latch 
towards the PC Card button, use a small plastic flat-blade 
tool to pry the battery around the battery latch.

3

Verify proper latch operation, by exercising the latch. If it 
does not move smoothly or evenly, replace rib chassis 
assembly. 

4

If the latch does exercise correctly, verify that the customer 
is not installing the battery with excessive force.

 

DVD disc icon does not 
show up on desktop, 
or a dialog box 
appears to initialize 
disc

1

Use Software Update control panel to update firmware.

2

Try cleaning the disc. If it is dirty or scratched, it may not 
mount.

3

Try a different disc.