Acumen eon basix es Benutzerhandbuch
15
Service and Repair
Do not attempt to repair your product. Should
the product malfunction, you should first First
visit our website at www.acumeninc.com for
CONSUMER CUSTOMER SERVICE. If the
problem cannot be resolved, you will be asked
to return the product to the factory for repair.
Under no circumstances should you attempt to
open housing and repair the product. Should
you do this, your warranty will be voided.
Securely package and return the product prepaid
to:
the product malfunction, you should first First
visit our website at www.acumeninc.com for
CONSUMER CUSTOMER SERVICE. If the
problem cannot be resolved, you will be asked
to return the product to the factory for repair.
Under no circumstances should you attempt to
open housing and repair the product. Should
you do this, your warranty will be voided.
Securely package and return the product prepaid
to:
Acumen Inc.,
101 A Executive Drive Suite 100
Sterling, VA 20166. USA.
To Return for Service
a. First visit our website at: www.acumeninc.
com /support.htm to obtain a Return
Authorization Number.
b. Enclose your name, address and phone
number.
c. Enclose the date of purchase (or receipt as
com /support.htm to obtain a Return
Authorization Number.
b. Enclose your name, address and phone
number.
c. Enclose the date of purchase (or receipt as
a gift)
d. An explanation of the malfunction or reason
for return.
e. Seven dollars and fifty cents ($7.50) Check
or Money Order payable to Acumen Inc. for
return postage and handling.
return postage and handling.
f. To insure prompt ‘In warranty’ service, be
sure to include proof of date of purchase.
We recommend you take the necessary
precaution of insuring the parcel.
precaution of insuring the parcel.