HP 20-700 Benutzerhandbuch

Warranty

Note

See Appendix C for more information

about support and service.

HP Product: HP Surestore Tape Library Model 20/700
Duration of limited warranty: One Year

HP warrants HP hardware, accessories, and

supplies against defects in materials and

workmanship for the period specified above. If

Hewlett-Packard receives notice of such defects

during the warranty period, Hewlett-Packard will,

at its option, either repair or replace products

which prove to be defective. Replacement products

may be either new or like-new.

HP warrants that HP software will not fail to

execute its programming instructions, for the

period specified above, due to defects in material

and workmanship when properly installed and

used. If HP receives notice of such defects during

the warranty period, HP will replace software

media that does not execute its programming

instructions due to such defects.

HP does not warrant that the operation of HP

products will be uninterrupted or error free. If HP is

unable, within a reasonable time, to repair or

replace any product to a condition as warranted,

customer will be entitled to a refund of the

purchase price upon prompt return of the product.

HP products may contain remanufactured parts

equivalent to new in performance or may have

been subject to incidental use.

The warranty period begins on the date of

delivery or on the date of installation if installed by

HP. If customer schedules or delays HP installation

more than 30 days after delivery, warranty begins

on the 31st day from delivery.

Warranty does not apply to defects resulting from

(a) improper or inadequate maintenance or

calibration, (b) software, interfacing, parts or

supplies not supplied by HP, (c) unauthorized

modification or misuse, (d) operation outside of

the published environmental specifications for the

products, or (e) improper site preparation or

maintenance.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE

ABOVE WARRANTIES ARE EXCLUSIVE AND NO

OTHER WARRANTY OR CONDITION, WHETHER

WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED

AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED

WARRANTIES OR CONDITIONS OF

MERCHANTABILITY, SATISFACTORY QUALITY,

AND FITNESS FOR A PARTICULAR PURPOSE.

HP will be liable for damage to tangible property

per incident up to the greater of $300,000 or the

actual amount paid for the product that is the

subject of the claim, and for damages for bodily

injury or death, to the extent that all such

damages are determined by a court of competent

jurisdiction to have been directly caused by a

defective HP product.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE

REMEDIES IN THIS WARRANTY STATEMENT ARE

THE CUSTOMER’S SOLE AND EXCLUSIVE

REMEDIES. EXCEPT AS INDICATED ABOVE, IN

NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE

FOR LOSS OF DATA OR FOR DIRECT, SPECIAL,

INCIDENTAL, CONSEQUENTIAL (INCLUDING

LOST PROFIT OR DATA), OR OTHER DAMAGE,

WHETHER BASED IN CONTRACT, TORT, OR

OTHERWISE.

Updates

For the most current version of this manual and other

information regarding your tape library, visit the HP

Customer Care Web site:
www.hp.com/go/support