HP laserjet m712 Fehlerbehebungsanleitung

An error with the laser scanner assembly has occurred in the product.

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YY = 10: Beam detect error

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YY = 19: Laser malfunction

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YY = 20: Black laser scanner error

1. Turn the product off and then on.

2. Check the flat flexible cable (FFC) connection to the laser scanner.

3. Check connector J71 at the DC controller, and check the laser scanner connectors.

4. Replace the laser scanner.

1. Turn the product off and then on.

2. Check the connectors on the laser scanner.

3. Replace the laser scanner.

1. Perform the laser scanner component tests in the Troubleshooting menu. Verify that you can

hear the motor rotate.

2. If you cannot hear the motor rotate, verify that connector J71 is fully seated on the DC controller

PCA.

3. Verify that the connector on the laser scanner assembly is securely attached.

4. If the error persists, replace the laser scanner.

A scanner rotation error has occurred.

1. Turn the product off and then on.

2. Perform the laser scanner component tests in the Troubleshooting menu.

ENWW

Tools for troubleshooting

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