HP laserjet m712 Fehlerbehebungsanleitung

Pages print but are totally blank.

The document might contain blank
pages.

Check the document that you are
printing to see if content displays on all
of the pages.

The product might be malfunctioning.

To check the product, print a
configuration page.

Pages print very slowly.

Heavier paper types can slow the print
job.

Print on a different type of paper.

Complex pages can print slowly.

Proper fusing might require a slower
print speed to ensure the best print
quality.

Large batches, narrow paper, and
special paper such as gloss,
transparency, cardstock, and HP Tough
Paper can slow the print job.

Print in smaller batches, on a different
type of paper, or on a different size of
paper.

Pages did not print.

The product might not be pulling paper
correctly.

Make sure paper is loaded in the tray
correctly.

The paper is jamming in the product.

Clear the jam.

The USB cable might be defective or
incorrectly connected.

●

Disconnect the USB cable at both
ends and reconnect it.

●

Try printing a job that has printed
in the past.

●

Try using a different USB cable.

Other devices are running on your
computer.

The product might not share a USB port.
If you have an external hard drive or
network switchbox that is connected to
the same port as the product, the other
device might be interfering. To connect
and use the product, you must
disconnect the other device or you must
use two USB ports on the computer.

290

Chapter 2   Solve problems

ENWW