Canon ES30 Benutzerhandbuch

Error Messages

Troubleshooting

Cartridge not compatible

• Use a cartridge that is compatible with this printer.

Communication error!

• Turn the printer, camera and computer power off, then turn on again.
• Check the Print Images When Connected with a Camera section (p. 59). If the error

message continues to display, contact a Canon Customer Support center for
assistance.

Disconnected

• Make sure that the printer and the sender are within an appropriate distance.
• Check the sender's power supply.
• If you are connecting via Bluetooth, the connection may interrupt depending on

the signal condition. Try to establish the connection again.

Cartridge incorrectly inserted or not loaded

• Insert the cartridge.
• Remove the cartridge and insert it again all the way, then close the cartridge cover.

Image too large.

• Images larger than 8,000 x 8,000 pixels, or 32 MB or larger files cannot be played

back. Select another image.

• When printing from a mobile phone (wirelessly), the maximum image file size that

can be transmitted is approx. 3 MB (maximum file size varies depending on the
mobile phone).

Incompatible JPEG

• You attempted to play back or print an incompatible JPEG image. Select another

image.

Memory card error

• Memory card has experienced an anomaly. Use another memory card.
• A memory card adapter without an inserted memory card has been inserted. Be

sure to insert a memory card into the adapter before inserting it into the printer. If
an empty adapter had been inserted, remove the adapter and turn the printer's
power off and on again.

• Some memory cards require a specific adapter. You have inserted the memory

card directly into the card slot without first inserting the card into the adapter
(p. 29).