Canon multipass l6000 Benutzerhandbuch

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Troubleshooting
Chapter 10
MP L6000—USERS MANUAL/V000/12-97
Telephone Problems
Problem
Cause
Solution
You cannot dial
The telephone line may
Be sure the telephone line is
not be connected properly.
correctly connected to the
MultiPASS (see your Quick Start
Guide
).
The unit may not be getting
Make sure the power cord is
power.
connected to the MultiPASS
and to an AC outlet; make
sure the AC outlet has power.
The MultiPASS may not
If you have a pulse line, be 
be set for the type of
sure the MultiPASS is set for
telephone line in use
pulse dialing (see page 8-4).
(pulse/tone).
The phone disconnects
The MultiPASS may not be
Make sure the MultiPASS
while you are talking
plugged in properly.
is plugged in correctly.
on the line
If the MultiPASS is in
Disable the “If Silence is heard 
Answer Machine Mode and
for” option in the Answering 
Silent Receive is enabled, 
Machine Mode Option of the
the unit will switch to fax 
Advanced Receive Fax dialog 
receive mode when it detects
box.
a period of silence.
Copying Problems
Problem
Cause
Solution
The MultiPASS will not
The document may not be
Make sure the document is set
make a copy
loaded correctly in the ADF. 
facedown in the ADF and the
LCD displays 
DOCUMENT
READY
.
Make sure the operator panel
is closed.
The telephone may be off hook.
Make sure the telephone is 
in its cradle.
The toner cartridge is not
Make sure the toner cartridge 
installed.
is installed correctly.
The MultiPASS may not be
Try to print a document from
be operating properly.
your computer.