Canon MP810 Benutzerhandbuch
92
Troubleshooting
Cannot Scan Films
Cannot Obtain a Clean Scan or Colors Scan Incorrectly (Displayed
Image Is Not Clear)
Image Is Not Clear)
Frames Are Not Detected Correctly
Cause
Action
Film guide not correctly placed on the
Platen Glass.
Platen Glass.
Insert the film in the film guide supplied for this machine and place the guide in
the correct position on the Platen Glass.
For loading the film, see “Scanning a Film” on page 37.
the correct position on the Platen Glass.
For loading the film, see “Scanning a Film” on page 37.
The Document Cover is not closed.
Close the Document Cover properly.
The FAU Protective Sheet is not
removed.
removed.
Remove the FAU Protective Sheet from the Document Cover.
The Scanner Lock Switch is not
released.
released.
Slide the Scanner Lock Switch to the release position
and turn the machine
off. Then, turn the power back on.
Cause
Action
Dust or dirt is stuck to the Platen Glass
or the FAU Lamp.
or the FAU Lamp.
Remove any dust and dirt from the Platen Glass and the FAU Lamp. See
“Cleaning the Platen Glass and Document Cover” on page 67.
“Cleaning the Platen Glass and Document Cover” on page 67.
The original film is dirty.
Remove any dirt from the film.
The condition of the original film is poor
(faded colors, etc.).
(faded colors, etc.).
If you are scanning from a computer, in Image Settings the ScanGear’s
Advanced Mode, select Fading Correction or Grain Correction to scan with
image correction. Refer to the Scanning Guide on-screen manual.
Advanced Mode, select Fading Correction or Grain Correction to scan with
image correction. Refer to the Scanning Guide on-screen manual.
Note
If there is no problem with the quality of the image seen on your computer
screen, but the printout quality is unsatisfactory or has unwanted margin space,
you need to adjust the print settings. Otherwise, it may be a machine problem.
See “Print Results Not Satisfactory” on page 77.
screen, but the printout quality is unsatisfactory or has unwanted margin space,
you need to adjust the print settings. Otherwise, it may be a machine problem.
See “Print Results Not Satisfactory” on page 77.
The slide mount you are using is white
and the reflection is affecting scan
quality.
and the reflection is affecting scan
quality.
Use black mounts, or mask the slide mount with a black frame.
Cause
Action
Film is out of position.
Reposition the film in the film guide so that the white line marks of the guide do
not obscure the film frames.
For loading the film, see “Scanning a Film” on page 37.
not obscure the film frames.
For loading the film, see “Scanning a Film” on page 37.
Note
Repositioning the film may not resolve the problem, depending on the film. In
this case, scan from the computer. For details, refer to the Scanning Guide on-
screen manual.
this case, scan from the computer. For details, refer to the Scanning Guide on-
screen manual.
The frame of a film is scanned on the
edge of an image. / The edge of an
image is missing.
edge of an image. / The edge of an
image is missing.
Adjust Film print cutting range and rescan.
See “Print Settings” in “Changing the Machine Settings” of the User’s Guide on-
screen manual.
See “Print Settings” in “Changing the Machine Settings” of the User’s Guide on-
screen manual.