Denon avr-3808ci dz09-204 Servicehandbuch
100 Corporate Drive Mahwah, NJ 07430
Service Bulletin
No. :
DZ09-204
Date:
November 13, 2009
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Model:
AVR-3808CI
Subject:
Correction of the Firmware via DPMS (D&M Product Management
Server).
Countermeasure is applicable only upon claim from the customer.
Symptom:
1) No playback of HD-sat receiver after selects another source. If
you switch on AVP-A1HD with input e.g. SAT and HDMI is configured of HD-Sat
receiver can you watch the HD-movie. If you toggle between Sat and another
source the HD-movie is not visible.
2) When A/V amplifier connects to BD/DVD player with Denon Link 4th
connection, Pop noise might be occurred after open/close the Tray of BD/DVD
player while reproducing of translation of the DSD-PCM.
receiver can you watch the HD-movie. If you toggle between Sat and another
source the HD-movie is not visible.
2) When A/V amplifier connects to BD/DVD player with Denon Link 4th
connection, Pop noise might be occurred after open/close the Tray of BD/DVD
player while reproducing of translation of the DSD-PCM.
Solution:
We corrected the firmware so that no malfunction occurs.
METHOD OF UPDATE via DPMS (D&M Product Management Server) Read me
at first! When you already updated the firmware of the unit via "DPMS", it is not
necessary to initialize the customer’s unit again. At this time, please skip item
"Preparation of the update."
Preparation of the update.
We didn’t show this preparation Instruction on Instruction Manual. Please explain
additional this Instruction to the customers when updating the firmware.
at first! When you already updated the firmware of the unit via "DPMS", it is not
necessary to initialize the customer’s unit again. At this time, please skip item
"Preparation of the update."
Preparation of the update.
We didn’t show this preparation Instruction on Instruction Manual. Please explain
additional this Instruction to the customers when updating the firmware.
Caution
: It is necessary to initialize the unit before the update work begins. The
customer has to initialize their A/V product. Please update the firmware after you
confirm this matter to the customer beforehand.
confirm this matter to the customer beforehand.
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CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.