Toshiba satellite pro psafgu-020002 Benutzerhandbuch

170

To determine if your computer has an internal Wi-Fi

®

 adapter, check 

the device list in Device Manager (part of the Windows

®

 Control 

Panel, Hardware and Sound). Some Toshiba models may have a 
Wi-Fi

®

 antenna switch even though they do not have an internal 

Wi-Fi

®

 adapter.

❖

Verify that signal strength is good using the utility provided 
with the Wi-Fi

®

 adapter.

❖

If another computer is on the same network, verify that it has 
network access, and can connect to the Internet. If, for 
example, the other computer cannot browse to a public Web 
site, the ISP’s (Internet Service Provider) service may be 
disrupted.

❖

Verify that the Service Set Identifier (SSID), or network name, 
is correct—i.e., that it matches the SSID assigned to the access 
point you are attempting to connect through. SSIDs are case-
sensitive. Toshiba provides a Client Manager utility for setting 
and managing SSIDs.

❖

Check the Control Panel’s Hardware and Sound Device 
Manager to verify that the Wi-Fi

®

 adapter is recognized by the 

Windows

®

 operating system, and that the driver is loaded. 

Carefully note any error messages—these will be very helpful 
if you should confer with a support technician at a later time.

❖

Verify that the network connection is configured to obtain its 
Internet Protocol (IP) address dynamically:

Click Start, and then Network.

Click View Status.

Click Details.

Verify that the DHCP Enabled setting is set to Yes.

Click Close.

❖

Use IPCONFIG to verify that the computer has a useful IP 
address—one other than the private address of 
169.254.xxx.xxx assigned by Windows

®

.

Click Start to open the Start menu.

Type 

Cmd

 in the search field.

At the top-left of the Start menu, click 

cmd.exe

 to open the 

command prompt.

NOTE