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The following is a summary of operating characteristics when using the ACO service 
on the IP5122-SDC telephone.

•

Your LCD will not display Caller ID name and number when receiving a call on 
your ACO button.

•

You do not get CIX tones or CIX LCD displays when you are on an ACO call or 
during ACO ringing.

•

The buttons available on an ACO call are: Hold, Spkr, Volume  and



Volume  buttons, the dial pad, ACO Soft keys, flexible buttons, and ADM/DSS 
buttons and Off/On-hook.

Flexible buttons (except ACO) will use CIX operation. If you press a Flexible 
button when you are on an ACO call, the call will disconnect or go on Auto-
Hold.

•

You cannot use the Mic, Msg, Speed dial, Redial, and Conf buttons.

•

When using the ACO line, you cannot use CIX features such as Call Forward, 
Speed dial, Redial, Call Accounting, Toll Restriction, LCR, Account Codes, etc.

•

If the IP5122-SDC has power (POE or commercial AC), the ACO line will 
function even when there is an IP failure. However, if there is a power failure, the 
IP5122-SDC will not work.

•

If you put an ACO call on Hold, the call will continue to be on Hold even when 
other shared IPTs answer or release the call. In this case, the user that placed the 
call on hold must access the ACO line again to clear the held call.

•

If there is an IP failure, the IPT will not reset if the ACO is on Hold or is in use.

•

When CIX voice calling or paging occurs, the ACO user will not hear the page or 
voice announce if he is using the ACO line. After the ACO call is complete the IPT 
user will be able to hear the Page or Voice.

•

When Background Music (BGM) is activated, the ACO will mute ring your 
telephone when a call is received on your ACO button. When using the ACO 
button, there is no BGM.