EAW CAZ2500 Benutzerhandbuch

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CAZ Series – 
15
11. SERVICE INFORMATION
In the event that your CAZ amplifi er should require 
servicing, please follow these instructions.
Important: Retain your sales receipt as this is proof of your 
warranty coverage period.
1.   Call EAW Commercial Tech Support at 1-888-337-7404, 
7 am to 5 pm PST (Monday-Friday), to verify the problem 
and obtain a Return Authorization (RA) Number. Be sure to 
have the serial number of the unit when you call. You must 
have a Return Authorization Number in order to obtain 
warranty service at the factory or at an authorized service 
center. You can also email EAW Commercial Tech Support 
at: support@eawcommercial.com
2.   Pack the unit in its original packaging. THIS IS VERY 
IMPORTANT. EAW Commercial is not responsible for 
any damage that occurs during shipping due to non-
conventional packaging. Original packaging helps to 
minimize the possibility of shipping damage.
3.   Include a legible note stating your name, (no P.O. boxes), 
daytime phone number, Return Authorization Number, and 
a detailed description of the problem, including how we 
can duplicate it.
4.   Write the Return Authorization Number in BIG BOLD PRINT 
on the top of the box.
5.   Tech Support will tell you where to ship the unit when you 
call for an RA Number. We suggest insurance for all forms 
of cartage. 
EAW Commercial Technical Support
      Phone (USA/Canada) 
888-337-7404 
      Phone                 
425-892-6503
      Fax                      
425-485-1152
      Address              
One Main Street
                                 
Whitinsville, MA 01588
      Web site             
www.eawcommercial.com
      e-mail                 
support@eawcommercial.com
12. EAW COMMERCIAL   
WARRANTY
Warranty: LOUD Technologies Inc. requires its authorized 
EAW Commercial distributors to abide by the following 
warranty terms for all EAW Commercial brand products 
(all dates are from the date of delivery from an Authorized 
EAW Commercial Distributor to the end user/installation 
site): Loudspeakers – 5 years; Active Electronics – 5 years; 
Accessories – 2 years.
What Is Covered: Defects in workmanship and materials 
and against malfunctions. EAW Commercial distributors 
must remedy all such defects and malfunctions without 
charge for parts or labor if the warranty applies. Final 
determination of warranty coverage lies solely with each 
authorized EAW Commercial distributor.
What Is Not Covered: This warranty does not extend 
to damage or malfunctions resulting from, but not limited 
to, shipment, improper installation, misuse, neglect, 
abuse, normal wear, accident, or to any product on 
which the serial number has been modifi ed or removed. 
Exterior defects in or damage to the exterior appearance 
are specifi cally excluded from this warranty. EAW 
Commercial distributors shall not be liable for incidental 
or consequential damages resulting from the use of EAW 
Commercial products. Repairs and/or modifi cations by 
other than an Authorized EAW Commercial Distributor 
automatically voids this warranty.