Sony Ericsson UMTS-GSM 1900 Benutzerhandbuch

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Troubleshooting
Troubleshooting
Why doesn’t the phone work the way 
I want?
This chapter lists some problems that 
you might encounter while using your 
phone. Some problems require you 
to call your network operator, but you 
can easily correct most of the problems 
yourself.
However, if you need to hand in your 
phone for repair, please note that you 
may lose information and content that 
you have saved in your phone. You are 
advised to make a copy of such 
information before handing your phone 
in for repair.
For more support go to 
.
I have problems with memory capacity 
or the phone working slowly
Possible cause
: The phone memory 
is full or the memory contents are not 
properly organized.
Solution
: Restart your phone every 
day to free memory and increase the 
capacity of your phone.
You also have the option to do a 
Master reset
. Some of your personal 
data and settings you have made will 
be lost when doing this 
.
No battery icon appears when I start 
charging the phone
Possible cause:
 The battery is empty 
or has not been used for a long time.
Solution: 
It may take up to 30 minutes 
before the battery icon appears on the 
screen.
Some menu options appear in grey
Possible cause:
 A service is not 
activated or your subscription does 
not support the function.
Solution:
 Contact your network 
operator.
Possible cause:
 Since you cannot send 
themes, pictures and sounds that are 
copyright-protected, the 
Send
 menu is 
sometimes unavailable.
I do not understand the language 
in menus
Possible cause:
 The wrong language 
is set in the phone.
Solution: 
Change the language