Epson P-1000 Benutzerhandbuch
Maintenance and Troubleshooting 59
Where to Get Help
EPSON provides technical assistance 24 hours a day
through the electronic support services and automated
telephone services listed below.
through the electronic support services and automated
telephone services listed below.
To speak to a technical support representative, dial:
❍
U.S.: (562) 276-4365, 6
AM
to 6
PM
, Pacific Time,
Monday through Friday.
❍
Canada: (905) 709-3839, 6
AM
to 6
PM
, Pacific Time,
Monday through Friday.
Toll or long distance charges may apply.
Before you call, please have the following information ready:
❍
Product name (EPSON P-1000)
❍
Product serial number (located on the bottom edge of
the P-1000)
the P-1000)
❍
Proof of purchase (such as a store receipt) and date of
purchase
purchase
❍
Description of the problem
You can purchase ink cartridges, paper, manuals, and
accessories from EPSON at (800) 873-7766, or visit the
EPSON Store
accessories from EPSON at (800) 873-7766, or visit the
EPSON Store
SM
at www.epsonstore.com (U.S. sales only).
In Canada, please call (800) 463-7766 for dealer referral.
Service
Access
World Wide Web
From the Internet, you can reach
EPSON Support at
http://support.epson.com. At this site,
you can download drivers and other
files, look at product documentation,
access troubleshooting information, and
receive technical advice through e-mail.
EPSON Support at
http://support.epson.com. At this site,
you can download drivers and other
files, look at product documentation,
access troubleshooting information, and
receive technical advice through e-mail.
Automated
Telephone
Services
Telephone
Services
A variety of automated help services are
available 24 hours a day, seven days a
week. To use these services, you must
have a touch tone telephone and call
(800) 922-8911.
available 24 hours a day, seven days a
week. To use these services, you must
have a touch tone telephone and call
(800) 922-8911.