Siemens 11 Benutzerhandbuch

Gigaset USB Adapter 11 / en / A31008-E105-B102-1-7619 / customer_care.fm / 06.12.2002

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The duration of the Guarantee shall not be extended by services rendered under the 

terms of the Guarantee.

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Insofar as no Guarantee default exists, Siemens reserves the right to charge the 

customer for replacement or repair. 

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The above provisions does not imply a change in the burden of proof to the 

detriment of the customer.

To invoke this Guarantee, please contact the Siemens telephone service. The relevant 

number is to be found in the accompanying user guide. 

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This equipment guarantee applies to end users ("customers"). This guarantee does 

not in any way affect the customer's statutory rights.

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The guarantee applies to the supplied devices and all their components but not to 

their installation or configuration or to the services provided by the dealer. Manuals 

and any software supplied on a separate data medium are excluded from the 

guarantee. This guarantee does not apply to decorative covers or any other 

personalised parts or software not included in the scope of supply. The guarantee 

also does not apply to decorative top or bottom shells for special editions.

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The guarantee provides for devices or components that, despite proper care and 

use, have demonstrably developed defects due to faulty workmanship and/or faulty 

materials to be replaced or repaired at our discretion free of charge. The guarantee 

does not cover normal wear and tear. Alternatively, we reserve the right to replace 

the defective device with a successor model or reimburse the original purchase price 

on return of the defective device. Our decision is final. Any legal claims are excluded.

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Claims under the guarantee cannot be made if the defect or damage was caused by 

improper care or use. Improper care or use includes the following:
– Opening the device (this is classed as third-party intervention)

– Manipulating components on the printed circuit board

– Manipulating the software

– Defects or damage caused by dropping, breaking, lightning or ingress of 

moisture. This also applies if defects or damage were caused by mechanical, 

chemical, radio interference or thermal factors (e.g. microwave, sauna, etc.).

– Repairs or other work done by persons not authorised by us.

– Devices fitted with accessories not authorised by Siemens.  

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Any further claims due to damage are excluded, such as damage arising outside the 

device, provided this was not due to gross negligence and/or intent on our part.

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Claims under the guarantee must be made as soon as the defect is noticed. 

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A till receipt showing the date of purchase must be presented as proof. Each claim 

under the guarantee is accepted with the express reservation that subsequent 

investigations confirm the validity of the claim.

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Any devices or components that are replaced become our property. 

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The costs of materials and labour will be borne by us, but not the costs of transport, 

postage or freight.

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We are entitled, at our discretion, to make technical changes (such as firmware 

updates) beyond repair or replacement in order to upgrade the device to the latest