Motorola SBG6580 Benutzerhandbuch

The Problem

The Solution

POWER icon is not visible

Check that the cable modem gateway is plugged into the AC adapter and wall outlet.

Cannot connect to Wireless

Network

First, check that network connectivity is available through a wired connection (Ethernet port). Then, attempt

to reconnect using either the CD-ROM wizard or WPS Pairing button (with WPS-supported devices).

For more information, see the Troubleshooting section in the User Guide.

Cannot receive or send data

Check the coaxial cable connection to the cable modem gateway and wall outlet.

Hand-tighten, if necessary.

Check that the Ethernet cable is properly connected to the cable modem gateway and your computer.

Check the IP address by following the steps in “Verifying the IP Address” in the User Guide. On computers

using UNIX

or Linux

, you must have Adobe Acrobat Reader installed before opening the User Guide. Call

your service provider if you need an IP address.

Verify that the Power icon is visible on the front panel.

See the Product Overview - Front Panel section in the User Guide on the CD for additional information.

Before calling your service provider, try unplugging and plugging the power cord on the cable modem
gateway in the AC wall outlet to restart it.

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. SURFboard is a registered trademark of Motorola, Inc. All other product or service names are the property of their respective

owners. No part of the contents of this document may be reproduced or transmitted in any form or by any means without the written permission of the publisher.

575424-001-a 1/10

SURFboard

SBG6580

Wi-Fi Cable Modem Gateway

Troubleshooting