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The light will be red in the event of an OnStar system
malfunction. If this occurs press the OnStar Services
button to attempt to contact an advisor. If the connection
is made, the advisor will assist you with steps to take to
make sure that the system is functioning properly. If you
cannot contact the advisor, take your vehicle to your
dealership as soon as possible for assistance.

Cellular Antenna: The cellular antenna on the outside
of your vehicle is critical to effective communications
using the OnStar system. Optimum cellular reception
can be obtained when the mast is straight up and down.

The following services are available within OnStar
service plans. Your vehicle comes with a specific
one

-

year service plan that allows use of some or all of

the following services.
D Automatic Notification of Air Bag 

Deployment: If an air bag deploys, a priority
emergency signal is sent automatically to the center.
An advisor will locate your vehicle’s position, try to
contact you and assist you in the situation. If the
center is unable to contact you, an emergency service
provider will be contacted.

D Stolen Vehicle Tracking: Call the center at

1

-

888

-

4

-

ONSTAR (1

-

888

-

466

-

7827) to report 

your vehicle stolen. The system can then attempt to
locate and track your vehicle and the advisor will
assist the proper authorities.

D Roadside Assistance with Location: For vehicle

breakdowns, press the OnStar Services button. An
advisor will contact the appropriate help.

D Remote Diagnostics: If an instrument panel light

comes on, press the OnStar Services button. An
advisor can perform a check of the engine on

-

board

computer, and recommend what action needs to 
be taken.

D OnStar MED

NET: Med

-

Net can store your

personal medical history and provide it to emergency
personnel if necessary. (Requires activation and an
additional fee.)

D Accident Assist: An advisor can provide

step

-

by

-

step guidance following an accident.