Corinex Global AV200 Benutzerhandbuch

ping IPADDRESS -t, where IPADDRESS is the IP address of the computer to 
which the adapter is connected, e.g. ping 192.168.4.1 -t (this process can be 
interrupted by pressing CTRL+C).

  1. 

Ping the IP address of the computer to which the adapter

    is connected. If this fails, there is a problem with the Ethernet 
 

  network card or with the TCP/IP protocol.

 

2.  Repeat the same process with the other computers on your AV200 Powerline 

  network. 
 

3. If all the computers can ping themselves, try pinging another computer on 

 

  your AV200 Powerline network. If this fails, then there is a problem with the 

 

  connection across your AV200 Powerline network or with the configuration 

 

  of the adapters. Check the connection to the outlet, or try a different outlet.

    Verify the configuration of your adapters, especially the network
 

  number, as only adapters in the same network can see each other. Please see

 

  chapter 3 for details on configuration.

 

4. When a connection is made to another AV200 Powerline device, the PLC

 

  LED (in the middle) will be on or blinking, depending on the connection

 

  speed. This is explained in more detail under QoS Settings in section 3.4.7.

If the problem persists after consulting the information sources mentioned above, 
please send us the problem description via 

. When you contact us, we will need all available information about your 

devices and your network. This includes the following:

 

•  Types of devices you have, if possible with serial numbers (printed on the 

  safety 

labels).

 

•  Which of these devices are working incorrectly or don’t work at all (indicate 

  the 

problems).

  • If possible, send us a scheme of your network setup, including the 
 

  IP addresses of computers/routers/access points. This can speed up the 

 

  problem-solving process. If you use any non-Corinex equipment, please

 

  specify what kind.

 

  A drawing can be made in any graphics editor, exported to one of the 

 

  standard graphic formats (JPEG, GIF). Or you can just draw it on paper and 

  scan 

it.

 

•  Specify operating systems used with the devices.

 

•  Please send us the firmware version and configuration of these devices. Please 

 

  see the user guide for more detailed instructions.