Mackie TT24 Benutzerhandbuch
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4. Pack the TT24 in its original packaging, including protective wrap, end-
caps, and box. This is VERY IMPORTANT. When you call for the Ser-
vice Request Number, please let Tech Support know if you need new
packaging. Mackie is not responsible for any damage that occurs due to
non-factory packaging.
vice Request Number, please let Tech Support know if you need new
packaging. Mackie is not responsible for any damage that occurs due to
non-factory packaging.
5. Include a legible note stating your name, shipping address (no P.O. box-
es), daytime phone number, Service Request Number, and a detailed de-
scription of the problem, including how we can duplicate it.
scription of the problem, including how we can duplicate it.
6. Write the Service Request Number in BIG PRINT on top of the box.
Product shipped without the Service Request Number will be refused.
7. Tech Support will tell you where to ship the loudspeaker for repair. We
suggest insurance for all forms of cartage.
8. We'll try to fix the TT24 within five business days. Once it is repaired,
we'll ship it back the same way in which it was received. This paragraph
does not necessarily apply to non-warranty service.
does not necessarily apply to non-warranty service.
NOTE:
You must have a sales receipt from an Authorized Mackie Dealer to qualify for a
warranty repair.
Need Help?
You can reach a technical support representative Monday through Friday from
7 AM to 5 PM PST at: 1-800-898-3211
After hours, visit
techmail@mackie.com