Panasonic S-ICX Handbuch

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Section 521
Built-In ACD Supervisor Guide
S-ICX-10-521 (ACD 3.0)
S-ICX (International) issued February 2000
19
Transferring Incoming Call Setting
Outline
Exchange lines and AC15/E&M Tie lines with transferred incoming ACD 
calls to be processed the same are grouped together as a block. Each block is 
assigned one of four ACD Call Handling Programs.
Set the ACD Call Handling Program number to each block, and set the ACD 
service call processing method.
Operation
1.  From [CUSTOMIZE MENU] screen, press the soft key 1 or 6 to 
select [LINE REGIST.].
2.  From [LINE REGIST.] screen, press the soft key 2 or 7 to select 
[TRANSF. INCOME].
3.  The following screen appears. Press the soft key for desired block 
number.
CUSTOMIZE
MENU
LINE REGIST.
SYSTEM ID
AGENT ID
GROUP SETTING
CALL HANDLING
TRANSF. INCOME
BL
1ST
LST
PRG
01
001
003
1
02
03
005
010
3
04
LINE REGIST.
DIRECT  INCOME
TRANSF. INCOME
DID     ID
EXT.    GROUP
CUSTOMIZE MENU
or