Panasonic S-ICX Handbuch
Built-In ACD Supervisor Guide
Section 521
48
S-ICX (International) issued October 2000
S-ICX-5.0-521 (ACD 4.0)
Agent Features
Log-in / Log-out
Log-in procedure
1. Press
the
LOGIN key then, press the AGENT ID CODE.
2. The LED lights in green to notify completion of log-in.
3. Press
ON/OFF key after the completion of log-in.
Notice
1. LOGIN key must be assigned in advance (See Key Assignment).
2. Entering an unregistered agent ID code displays an error. In this
case, do the procedure from the beginning again after pressing
ON/OFF key.
ON/OFF key.
3. Do not Log-in or Log-out while placing a call on hold.
If the extension is already logged in, another agent cannot log in
using his/her agent ID. The Current agent must log out once to log
in again.
using his/her agent ID. The Current agent must log out once to log
in again.
4. An ACD agent Log-in cannot set CFWD or Hunt Group
functions.
Log-out procedure
1. Press
the
LOGIN key while the key LED is illuminated in green.
2. The key LED goes off to notify the completion of log-out.
3. Press
ON/OFF key.