Panasonic S-ICX Handbuch
Section 700 - Operation
Chapter 7. SLT Features
S-ICX-50-700
S-ICX (International) issued October 2000
307
Trunk Queuing
Description
When you try to originate a call by MCO (enter 9 [UK/HK] or 0 [Taiwan, Malaysia, Indonesia]) and
all outside lines in a trunk group are busy, the System can call you when a line becomes free. Simply
pick up the handset and dial the telephone number when the Trunk Callback alert tone rings.
all outside lines in a trunk group are busy, the System can call you when a line becomes free. Simply
pick up the handset and dial the telephone number when the Trunk Callback alert tone rings.
Operation
To set Trunk Queuing:
To respond to the Trunk Callback alert tone:
Hardware Requirements
•
N/A
Related Programming
•
FF1-2: Dial Plan
•
FF1-0-03: Extension COS (Trunk Queuing)
•
FF3: Extension COS
Considerations
•
Response to the Trunk Callback must be within 15 seconds or Trunk Queuing will be cancelled.
•
The Trunk Queuing feature may also be used if you hear a busy tone when trying to make a call
using the MCO Trunk Access feature.
using the MCO Trunk Access feature.
Action
Result
1. Lift the handset.
Intercom dial tone
2. Enter trunk access code.
Busy tone
3. Enter the Callback Request code (default = 3 [UK/HK] or
3# [Taiwan, Malaysia, Indonesia]).
4. Replace the handset.
5. Wait for the Trunk Callback alert tone.
Action
Result
1. Lift the handset.
Outside dial tone