Toshiba StorE Alu2 Handbuch
14
EN
TrOUBLEShOOTINg
My computer does not recognize the disk drive at all
• Make sure all of your connections are secure.
• If your drive is connected via a USB hub, make
• Make sure all of your connections are secure.
• If your drive is connected via a USB hub, make
sure that it has its own power supply.
• If using an add-on card, make sure it is working
properly and update the software/firmware. If
using Windows XP make sure you have Service
Pack 1 or later.
using Windows XP make sure you have Service
Pack 1 or later.
Is it dangerous if the drive feels warm whilst in
operation?
A: This is normal, and therefore not dangerous.
A: This is normal, and therefore not dangerous.
The drive gives me a “Device cannot start.
A: Two possible reasons. It is either a power
A: Two possible reasons. It is either a power
problem and you should check the connections,
or the drive has a malfunction and requires
service.
or the drive has a malfunction and requires
service.
I cannot see my drive in “My Computer”, but it
does appear in the Device Manager.
A: Follow these instructions:
1. Right click on “My Computer”.
2. Select “Manage” in the pop-up menu.
3. Select “Disk Management”.
A: Follow these instructions:
1. Right click on “My Computer”.
2. Select “Manage” in the pop-up menu.
3. Select “Disk Management”.
You should see a list of available storage devices.