Bose QuietControl® 30 wireless noise-cancelling headphones Benutzeranleitung

  E N G L I S H   -   2 7

T R O U B L E S H O O T I N G

Headphones don’t 

turn on

•  Power on the headphones (see “Powering on/off” on page 9). 
•  Charge the battery.

Headphones don’t 

pair with mobile 

device

•  On your mobile device:

 

–

Turn the Bluetooth® feature off and then on.

 

–

Delete your Bose® QuietControl™ headphones from the Bluetooth 

list on your mobile device. Pair again.

•  Move your mobile device closer to the headphones and away from any 

 interference or obstructions.

•  Pair a different mobile device (see “Pairing your mobile device” on 

page 18).

•  Visit: global.Bose.com/Support/QC30 to see how-to videos.
• 

Clear the headphone pairing list: Press and hold the Power/Bluetooth 

button for 10 seconds until you hear “Bluetooth device list cleared.” 

Delete your Bose QuietControl™ headphones from the  Bluetooth list 

on your mobile device. Pair again.

Headphones  

don’t pair with 

NFC-enabled mobile 

device

•  Make sure your mobile device supports NFC.
•  Unlock your mobile device and turn on the Bluetooth and NFC 

 features.

•  Tap the NFC touchpoint on the back of your mobile device to the back 

of the inline remote.

No sound

•  Power on the headphones (see “Powering on/off” on page 9).
•  Charge the battery.
•  Increase the volume on your headphones and mobile device.
•  Press the Power/Bluetooth button to hear the  connected mobile 

 device. Make sure you are using the correct mobile device.

•  Move your mobile device closer to the headphones and away from any 

 interference or obstruction.

•  Use a different music source.
•  Pair a different mobile device (see “Pairing your mobile device” on 

page 18).

•  If two mobile devices are connected, pause the first mobile device and 

play the other mobile device.

•  If two mobile devices are connected, move the mobile devices within 

range of the headphones (30 ft. or 9 m).