Arris SBG6900 Benutzerhandbuch
Software License, Warranty, Safety, and Regulatory Information
Wireless Cable Modem & Router-SBG6900-AC
7
WARRANTY INFORMATION
Wireless Gateway-SURFboard
®
SBG6900-AC
ARRIS Enterprises, Inc. (“ARRIS”)
Retail Purchasers (SURFboard): If you purchased this Product directly from ARRIS or from an authorized
ARRIS retail reseller, ARRIS warrants to you, the original end user customer, that (A) the Product, excluding
Software, will be free from defects in materials and workmanship under normal use, and (B) with respect to
Software, (i) the media on which the Software is provided will be free from defects in material and workmanship
under normal use, and (ii) the Software will perform substantially as described in its documentation. This
Limited Warranty to you, the original end user customer, continues (A) for Software and the media upon which
it is provided, for a period of ninety (90) days from the date of purchase from ARRIS or an authorized ARRIS
reseller, and (B) for the Product (excluding Software), for a period of two (2) years from the date of purchase
from ARRIS or from an authorized ARRIS reseller. To take advantage of this Limited Warranty or to obtain
technical support, you must call the ARRIS toll-free telephone number: 1-877-466-8646. Technical support
charges may apply. ARRIS’ sole and exclusive obligation under this Limited Warranty for retail sales shall be to
repair or replace any Product or Software that does not meet this Limited Warranty. All warranty claims must be
made within the applicable Warranty Period.
ARRIS retail reseller, ARRIS warrants to you, the original end user customer, that (A) the Product, excluding
Software, will be free from defects in materials and workmanship under normal use, and (B) with respect to
Software, (i) the media on which the Software is provided will be free from defects in material and workmanship
under normal use, and (ii) the Software will perform substantially as described in its documentation. This
Limited Warranty to you, the original end user customer, continues (A) for Software and the media upon which
it is provided, for a period of ninety (90) days from the date of purchase from ARRIS or an authorized ARRIS
reseller, and (B) for the Product (excluding Software), for a period of two (2) years from the date of purchase
from ARRIS or from an authorized ARRIS reseller. To take advantage of this Limited Warranty or to obtain
technical support, you must call the ARRIS toll-free telephone number: 1-877-466-8646. Technical support
charges may apply. ARRIS’ sole and exclusive obligation under this Limited Warranty for retail sales shall be to
repair or replace any Product or Software that does not meet this Limited Warranty. All warranty claims must be
made within the applicable Warranty Period.
Cable Operator or Service Provider Arrangements (Touchstone). If you did not purchase this Product
directly from ARRIS or from an ARRIS authorized retail reseller, ARRIS does not warrant this Product to you,
the end-user. A limited warranty for this Product (including Software) may have been provided to your cable
operator or Internet Service Provider (“Service Provider”) from whom you obtained the Product. Please contact
your Service Provider if you experience problems with this Product.
directly from ARRIS or from an ARRIS authorized retail reseller, ARRIS does not warrant this Product to you,
the end-user. A limited warranty for this Product (including Software) may have been provided to your cable
operator or Internet Service Provider (“Service Provider”) from whom you obtained the Product. Please contact
your Service Provider if you experience problems with this Product.
General Information. The warranties described in this Section shall not apply: (i) to any Product subjected to
accident, misuse, neglect, alteration, Acts of God, improper handling, improper transport, improper storage,
improper use or application, improper installation, improper testing or unauthorized repair; or (ii) to cosmetic
problems or defects which result from normal wear and tear under ordinary use, and do not affect the
performance or use of the Product. ARRIS’ warranties apply only to a Product that is manufactured by ARRIS
and identified by ARRIS owned trademark, trade name or product identification logos affixed to the Product.
ARRIS does not warrant to you, the end user, or to anyone else that the Software will perform error free or
without bugs.
accident, misuse, neglect, alteration, Acts of God, improper handling, improper transport, improper storage,
improper use or application, improper installation, improper testing or unauthorized repair; or (ii) to cosmetic
problems or defects which result from normal wear and tear under ordinary use, and do not affect the
performance or use of the Product. ARRIS’ warranties apply only to a Product that is manufactured by ARRIS
and identified by ARRIS owned trademark, trade name or product identification logos affixed to the Product.
ARRIS does not warrant to you, the end user, or to anyone else that the Software will perform error free or
without bugs.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be
of acceptable quality and the failure does not amount to a major failure.
entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be
of acceptable quality and the failure does not amount to a major failure.
ARRIS IS NOT RESPONSIBLE FOR, AND PROVIDES “AS IS” ANY SOFTWARE SUPPLIED BY 3RD
PARTIES. EXCEPT AS EXPRESSLY STATED IN THIS SECTION (“WARRANTY INFORMATION”), THERE
ARE NO WARRANTIES OF ANY KIND RELATING TO THE PRODUCT, EXPRESS, IMPLIED OR
STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY AGAINST INFRINGEMENT PROVIDED IN
THE UNIFORM COMMERCIAL CODE. Some states do not allow for the exclusion of implied warranties, so the
above exclusion may not apply to you.
PARTIES. EXCEPT AS EXPRESSLY STATED IN THIS SECTION (“WARRANTY INFORMATION”), THERE
ARE NO WARRANTIES OF ANY KIND RELATING TO THE PRODUCT, EXPRESS, IMPLIED OR
STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY AGAINST INFRINGEMENT PROVIDED IN
THE UNIFORM COMMERCIAL CODE. Some states do not allow for the exclusion of implied warranties, so the
above exclusion may not apply to you.
What additional provisions should I be aware of? Because it is impossible for ARRIS to know the purposes for
which you acquired this Product or the uses to which you will put this Product, you assume full responsibility for
the selection of the Product for its installation and use. While every reasonable effort has been made to insure
that you will receive a Product that you can use and enjoy, ARRIS does not warrant that the functions of the
Product will meet your requirements or that the operation of the Product will be uninterrupted or error-free.
which you acquired this Product or the uses to which you will put this Product, you assume full responsibility for
the selection of the Product for its installation and use. While every reasonable effort has been made to insure
that you will receive a Product that you can use and enjoy, ARRIS does not warrant that the functions of the
Product will meet your requirements or that the operation of the Product will be uninterrupted or error-free.
DRAFT