Arcadian Networks Inc. V384 Benutzerhandbuch
9
www.arcadiannetworks.com
5 P
ROBLEM
T
ROUBLESHOOTING
If you encounter problems with your modem, try the following steps.
1
Check for damage to the external modem casing during shipping or
installation. If you see visible damage, the modem may need replacement.
2
Verify that the 9-Volt modem power supply jack is connected to the
modem POWER connector on the rear of the modem, and that the modem
power supply is connected to a known-good AC power outlet.
power supply is connected to a known-good AC power outlet.
3
Verify that the RF coaxial cable is connected properly to the modem
CABLE connector.
4
Verify that the modem LAN LED is illuminated and that the LAN cable
is connected to a working Ethernet network port on the PC.
Following are further steps you can take to identify and correct modem
problems.
problems.
#
Problem Description
Possible Cause
Potential
Resolutions
Resolutions
1
The LEDs do not light
up.
up.
• The DC plug
may not be installed
correctly.
• The
may not be installed
correctly.
• The
power
supply may not be
connected to an
active AC power
outlet.
• The
connected to an
active AC power
outlet.
• The
power
supply may be
faulty.
faulty.
1. Check the
connection of the
power supply.
Check the wall
outlet with a
working lamp to
see if there is
current.
connection of the
power supply.
Check the wall
outlet with a
working lamp to
see if there is
current.
2. Test the power
supply using
another modem.
supply using
another modem.
3. Replace the
power supply if
necessary.
power supply if
necessary.