Arcadian Networks Inc. V384 Benutzerhandbuch

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www.arcadiannetworks.com
5 P
ROBLEM 
T
ROUBLESHOOTING
 
If you encounter problems with your modem, try the following steps. 
Check for damage to the external modem casing during shipping or 
installation. If you see visible damage, the modem may need replacement. 
Verify that the 9-Volt modem power supply jack is connected to the 
modem  POWER connector on the rear of the modem, and that the modem 
power supply is connected to a known-good AC power outlet. 
Verify that the RF coaxial cable is connected properly to the modem 
CABLE connector. 
Verify that the modem LAN LED is illuminated and that the LAN cable 
is connected to a working Ethernet network port on the PC. 
Following are further steps you can take to identify and correct modem 
problems.  
 
Problem Description 
Possible Cause 
Potential 
Resolutions 
The LEDs do not light 
up. 
•  The DC plug 
may not be installed 
correctly. 
• The 
power 
supply may not be 
connected to an 
active AC power 
outlet. 
• The 
power 
supply may be 
faulty. 
1. Check the 
connection of the 
power supply. 
Check the wall 
outlet with a 
working lamp to 
see if there is 
current.  
2. Test the power 
supply using 
another modem. 
3. Replace the 
power supply if 
necessary.