Aperto Networks PM58-BS Benutzerhandbuch
G–1
PacketMax 100 User Manual, 10007306, Rev J
LIMITED EQUIPMENT WARRANTY
(“Agreement”)
G.1 WARRANTY COVERAGE
Aperto Networks, Inc. (“Aperto”) warrants that this equipment (“Product”) shall be free from
physical defects in material and workmanship under normal use, is manufactured solely from
new parts, and substantially conforms to published specifications for a period of one (1) year
from the date of purchase (the “Warranty Period”). This Agreement only applies to end
customers who purchase the Product directly from Aperto or from an Aperto authorized
reseller (“End Customers”). End Customers that obtain this Product as part of a service from
a third party service provider should contact the service provider for their respective warranty
and repair policies.
physical defects in material and workmanship under normal use, is manufactured solely from
new parts, and substantially conforms to published specifications for a period of one (1) year
from the date of purchase (the “Warranty Period”). This Agreement only applies to end
customers who purchase the Product directly from Aperto or from an Aperto authorized
reseller (“End Customers”). End Customers that obtain this Product as part of a service from
a third party service provider should contact the service provider for their respective warranty
and repair policies.
If the Product proves defective during the Warranty Period, contact Aperto or the authorized
Aperto reseller, as applicable, who is providing support for the Product. Be prepared to
provide the Product model number, description and serial number along with a description of
the problem. Please have proof of purchase and serial number available. In the event the
problem can be corrected with a software update, you may be instructed to download the
software from the Aperto ftp site.
No Product will be accepted for repair or replacement by Aperto or its authorized resellers
without a Return Material Authorization (“RMA”) number. End Customers must complete
and submit an RMA request in order to obtain an RMA number. RMA request forms can be
obtained by request to Aperto and also on Aperto’s website at http://www.apertonet.com/
support. Once the request is completed and submitted by the End Customer and validated by
Aperto, Aperto will issue End Customer an RMA number by email. When returning a
Product, mark the RMA number clearly on the outside of the package and include a copy of the
Aperto reseller, as applicable, who is providing support for the Product. Be prepared to
provide the Product model number, description and serial number along with a description of
the problem. Please have proof of purchase and serial number available. In the event the
problem can be corrected with a software update, you may be instructed to download the
software from the Aperto ftp site.
No Product will be accepted for repair or replacement by Aperto or its authorized resellers
without a Return Material Authorization (“RMA”) number. End Customers must complete
and submit an RMA request in order to obtain an RMA number. RMA request forms can be
obtained by request to Aperto and also on Aperto’s website at http://www.apertonet.com/
support. Once the request is completed and submitted by the End Customer and validated by
Aperto, Aperto will issue End Customer an RMA number by email. When returning a
Product, mark the RMA number clearly on the outside of the package and include a copy of the
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