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Troubleshooting and tips 
Troubleshooting and tips 
If any of the following situations occur while using the Fujitsu Presenter, refer to the following Q&A 
list for help: 
Fujitsu Presenter cannot be used. Why? 
Cause Troubleshooting 
Is the Fujitsu Presenter power on?  ► 
Make sure the Fujitsu Presenter power is on. If so, make 
sure the batteries are correctly positioned in the Fujitsu 
Presenter. 
Is the Fujitsu Presenter in standby 
mode? 
► 
If the Fujitsu Presenter has not been used for 60 seconds, 
it will enter standby mode. Press any button of the Fujitsu 
Presenter to re-activate it. 
Is the receiver plugged in? 
► 
Make sure the receiver is plugged-in correctly and the LED 
is always on. 
Is there any interference with the 
position of the receiver? 
► 
Remove any obstacles in front of the receiver and make 
sure you can clearly see the front of the receiver. 
Is the distance between the 
Fujitsu Presenter and the receiver 
too close or too far? 
► 
Keep a distance between the Fujitsu Presenter and the 
receiver of 1~5 meters. 
Fujitsu receiver LED is not on 
Cause Troubleshooting 
Is the power on? 
► 
Make sure the computer power is on and the Fujitsu 
Presenter is not in the Power Off mode. 
Is the distance too far? 
► 
If the Fujitsu Presenter is too far away, the receiver cannot 
detect it. Maintain a distance between the Fujitsu 
Presenter and the receiver of 1~5 meters. 
Has the synchronization of the 
Fujitsu Presenter failed? 
► 
Refer to section “Synchronizing the Fujitsu receiver with 
the computer” for synchronization information. 
 
If any of the above solutions do not correct your problem or you have a question, visit our 
website, “http://support.ts.fujitsu.com”, for supplemental and/or updated information about 
our product. 
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Fujitsu Technology Solutions 
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