Wilson Electronics LLC 460025 Benutzerhandbuch

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Need help?
www.WilsonElectronics.com
Tech Support  866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
5
Need help?
www.WilsonElectronics.com
Tech Support  866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
Power Strip Surge Protector
Power Supply
Signal 4G
Signal Booster
Cellular Modem
Mini-Mag Antenna
Installation Diagram
(Figure 1)
Additional FAQ: 
What hours can I contact tech support? 
Technical Support can be reached from 7:00am to 6:00pm MST, by calling (866-294-1660), or 
by email, at tech@wilsonelectronics.com.
How does weather affect the performance of my Outside Antenna?
Water vapor (e.g. rain, fog, snow or other precipitation) creates an effective filter to cellular 
signal. In times of heavy precipitation, you may see less performance.
What’s the difference between the 800 MHz and the 1900 MHz bands? How do I know 
which MHz band my cell phone uses?
The Signal 4G booster works with all major North American cellular providers. Traditionally, 
800/1900MHz are associated with voice and 3G data; while 700MHz and 1700/2100MHz are 
associated with 4G data. 
Carrier Frequency Use
We recommend visiting www.wirelessadvisor.com (United States) or http://bit.ly/1mQf2Gl (Canada) for 
information regarding the frequency band used by your cell service provider in a specific geographical 
location.
Fixing Red Light Issues 
If one or more lights on the Signal Boost are red: 
1. 
Make sure all connections are tight. 
2. 
 Increase the distance between the outside 
antenna and the Drive 4G-S, by moving 
them horizontally and/or vertically farther 
apart until the light change to green. 
Remember to keep the antenna at least 6 
inches from any window or sunroof.
3. 
 Follow the same steps for a green/red 
blinking light until the light goes solid 
green.
4. 
 If more separation is not possible and the 
coverage of the booster is too small with a 
green/red blinking light indicating reduced 
gain, contact the weBoost Customer 
Support Team for assistance:  
866-294-1660.
Lights Off 
1. 
 Check connections on the power supply 
to see that it is firmly plugged into both the 
Drive 4G-S and the power source.
2. 
 If using a DC power supply in your vehicle, 
ensure the power supply is properly 
inserted. Then check the 12 volt power 
from the car socket and the fuse. Replace 
the fuse if necessary. 
3. 
 If using a power strip in a building, ensure 
the power strip is plugged in and turned on 
and that power is coming from the outlet.
2.   Select a location to install the Signal 
Booster that is away from excessive 
heat, direct sunlight, moisture and 
that has proper ventilation. Do not 
place the Signal Booster in an  
air-tight enclosure.
3.   Run the Outside Antenna cable to 
the Signal Booster and attach it 
to the connector labeled “Outside 
Antenna.”
 4.   An external adapter may be needed 
to connect the cellular device to 
the Signal Booster. The external 
adapter plugs into the included 
antenna extension cable and directly 
into a socket on the cellular device. 
Run the extension cable from the 
external adapter and attach it to the 
connector labeled “cell phone or 
data card” on the Signal Booster.
 
 Note: Be careful when plugging 
the connector in so as not to bend 
the center pins on the connectors. 
Ensure all cables have a tight 
connection.
5.   Before powering up the Signal 
Booster verify that connections 
are tight. An AC surge protector is 
recommended for all installations 
(not included).
Troubleshooting &
  
Understanding the Light
 
The Signal Boost includes a indicator light on 
the side of the Drive 4G-S. The indicator light will 
either be green or red.
 
 Green indicates that the booster is 
powered and operating at maximum gain. 
 
 Solid  Red indicates that the booster has 
shut off on the associated frequencies to 
prevent oscillation (feedback). 
 
 Green/red  Blinking indicates that the 
booster is operating at a reduced gain to 
prevent oscillation (feedback).