NINGBO BAIHUANG ELECTRIC APPLIANCES CO. LTD. BHC1801 Benutzerhandbuch

7 

 Trouble shooting  

z  Analysis 

The device has received the Wi-Fi configuration information that you input and is attempting to connect with 

your router, but unable to connect all the time.

 

z  Reasons 

(1)Wrong password 

Please carefully check if Wi-Fi password that you input is correct, especially capital and small letters. ABC and 

abc are different password. Besides, input methods of some mobiles add one spacing after each English word, 

which may lead to unmatched password.

 

(2)Router connects with too many devices 

The number of Wi-Fi devices that router can connect with at the same time is limited. Generally ,household 

router can simultaneously support online state of about 16 devices. As a result, if you connect with too many 

Wi-Fi devices at home, the device may be not connected. Please decrease the number of devices connecting 
with router, then check if the device is connected successful.

 

z  Indication 

Wi-Fi indicator light is at [quick flicker] state waiting for configuration all the time.

 

z  Reasons 

(1)Wi-Fi name and password contain special characters 

If Wi-Fi name and password contain special characters, the configuration may fail. It’s suggested that Wi-Fi 

name and password should only use 26 English letters(including capital and small letters)and Arabic numerals 

from 0 to 9.

 

(2)Router configuration is 802.11n mode 

As one-key configuration way, for several router brands of 802.11n mode, some users give feedback that some 

compatibility problem exist(no connection problem after successful configuration).You can change the router to 

be working mode at 802.11b/g, and change back after successful configuration, or click [advanced 

configuration] on the top right corner of screen to attempt for configuration.

 

(3)Wi-Fi signal interference 

There are too many routers under our home environment (at least one router in each family),so the information 

channel may be blocked. Sometimes, they may interfere our configuration signal. You can return to 

configuration page to configuration again.

 

(4)  The WIFI socket is far away from household router so the signal is very weak and fail to control 

(5)  The household network is out of service suddenly so lead to failed control 

(6)  The product is damaged during transportation. 

(7)  Network server delays, packet loss, etc which caused, but it is a very few phenomenon. 

Any Changes or modifications not expressly approved by the party responsible for compliance could void 
the user’s authority to operate the equipment.    
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 
(1) This device may not cause harmful interference, and   
(2) This device must accept any interference received, including interference that may cause undesired 
operation.     

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled 

environment .This equipment should be installed and operated with minimum distance 20cm between 

the radiator& your body.