Microsoft Corporation RM-132 Benutzerhandbuch

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Troubleshooting: Q&A
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Troubleshooting: Q&A
Access codes
Q: What is my password for the lock, PIN, or PUK codes?
A: The default lock code is 12345. If you forget or lose the 
lock code, contact your device dealer.
If you forget or lose a PIN or PUK code, or if you have not 
received such a code, contact your network operator.
For information about passwords, contact your access 
point provider, for example, a commercial Internet service 
provider (ISP), service provider, or network operator.
Application not responding
Q: How do I close an application that is not responding?
A: To open the application switching window, press and hold 
. Scroll to the application, and press 
 to close the 
application.
Bluetooth connectivity
Q: Why can’t I find my friend’s device?
A: Check that both devices have activated Bluetooth 
connectivity.
Check that the distance between the two devices is not 
over 10 meters (33 feet) and that there are no walls or 
other obstructions between the devices.
Check that the other device is not in hidden mode.
Check that both devices are compatible.
Q: Why can’t I end a Bluetooth connection?
A: If another device is connected to your device, you can either 
end the connection using the other device or by 
deactivating Bluetooth connectivity. Select 
Tools
 > 
Bluetooth
 > 
Off
.
Browser services
Q: What do I do if the following message is displayed: 
No valid 
access point defined. Define one in Services settings.
A: Insert the correct browser settings. Contact your service 
provider for instructions. 
Camera
Q: Why do images look smudgy?
A: Remove the protective plastic films covering the display 
and camera. Ensure that the camera lens protection 
window is clean.
Q: Why do I get an error message “Application already in use” 
when I try to activate the camera ?
A: The camera application may be active in the background. To 
check whether the camera is active or not, press and hold 
. The application switching window opens. If the 
camera is active, to return to the camera, scroll to it on the 
list, and press the scroll key. To close the camera 
application, press 
.