Socket Mobile CF6V2 Benutzerhandbuch

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Appendix F  
Troubleshooting 
 
For help on SocketScan Plug-in on a Windows Mobile-based device, tap Start | Help
 
SYMPTOM: 
I get the “No Card Detected” 
 icon in the task tray and can’t trigger 
the RFID reader or scan any barcodes. 
 
POSSIBLE REASON 
SOLUTION 
Your device does not 
recognize the card. 
Make sure the card is inserted properly. 
Push it in all the way. If necessary, remove 
and reinsert. 
 
SYMPTOM: 
When I try to read an RFID tag, no data appears on my screen. 
 
POSSIBLE REASON 
SOLUTION 
You are holding the RFID 
Reader Card in the wrong 
position. 
Hold the device so the RFID Reader Card is 
parallel to and directly above the RFID tag, 
at most 2.5 inches above the tag. 
The RFID tag antenna is 
broken or incorrectly 
formatted. 
Try reading another RFID tag that is 
correctly formatted. 
The tag type may be disabled. 
Use RFID Demo to determine the tag type. 
If needed, reconfigure the RFID Reader Card 
for the correct tag type.  
 
SYMPTOM:  
When I press the trigger button, nothing happens. 
 
POSSIBLE REASON 
SOLUTION 
You programmed the trigger 
button incorrectly. 
Test the button by assigning a different 
program to it and make sure it works 
properly. 
 
50 | APPENDIX F: TROUBLESHOOTING