Honeywell International Inc. SF61B-A Benutzerhandbuch

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Chapter 4 — Troubleshoot and Maintain the SF61B
62
SF61 Cordless Scanner User’s Guide
After a software reset:
by reading / sending 
Reset factory 
defaults command
by performing a 
firmware upgrade
you can see the 
Outgoing and Incoming 
virtual COM ports in 
your host’s Bluetooth 
settings (SPP 
connection) but your 
host device / application 
tells you that they are 
not available.
Depending on your host configuration (host 
device, Bluetooth version), you may have to re-pair 
your product with your host device /application to 
reset your scanner-host Bluetooth settings (see the 
appropriate section in Chapter 2, 
).
You have added your 
scanner to your host 
device during an SPP 
pairing procedure but 
you cannot see the 
corresponding 
Outgoing and Incoming 
COM ports in your 
host’s Bluetooth 
settings.
There may be a Bluetooth management problem 
on your host device, try the following procedure:
1
Disconnect your scanner from your host device 
(see Chapter 2, 
).
2
Remove your scanner from the host’s device 
list.
3
Restart your host device (power down / power 
up).
4
Re-pair your scanner with your host for SPP 
connection and check the available COM ports 
in your host device’s Bluetooth settings.
If this does not solve the problem, try this 
workaround (see Chapter 2, 
for details on the different pairing / connection 
methods):
1
Pair / connect your scanner with your host 
device using the HID profile.
2
Disconnect your scanner from the host device.
3
Remove your scanner from the host’s device list 
if applicable.
4
Re-pair your scanner with your host for SPP 
connection and check the available COM ports 
in your host device’s Bluetooth settings.
Problems and Possible Solutions (continued)
Problem
Possible Solution