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HZ1500USB Wireless USB LAN Adapter 
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Chapter 5
Troubleshooting
This chapter covers potential problems and the possible remedies.  After each problem description, some 
instructions are provided to help you diagnose and solve the problem.
5.1 Problems During Driver Installation
PROBLEM
CORRECTIVE ACTION
The Horizons Wireless USB 
LAN Adapter is not working 
after the driver installation
Make sure the driver software is installed BEFORE you connect your wireless USB LAN 
adapter to your computer.  Failure to install the software fi rst may result in the LAN adapter 
being recognized incorrectly.
Reonnect the USB adapter to your computer’s port again. The Power and Link LED should be 
on if the adapter is properly inserted.
Make sure there is no hardware confl ict between your Horizons Wireless LAN Adapter and 
other hardware in your computer. If there is a confl ict, you need to set your I/O and IRQ 
manually.
Windows does not auto-
detect the Horizons 
Wireless USB LAN Adapter
Restart your computer.
Do a manual scan of your computer hardware. 
In Windows 2000, click Start, Settings, Control Panel, System, Hardware, Hardware 
Wizard. 
In Windows XP, click Start, Control Panel, Performance and Maintenance, System, 
Hardware, Device Manager. Then Right-click on your computer name and select Scan for 
Hardware Changes.
Check your USB port and make sure there is no hardware confl ict.
Try an alternate USB port if one is available on your computer.
Contact Horizons Customer Support