HID Global Corporation X001800D Benutzerhandbuch

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© 
2010 
HID 
Global 
Corporation 
 
       All 
rights 
reserved 
 
Troubleshooting with the Error Message Table 
Error Message  
Cause 
Solution 
# 113 
Ribbon Release 
Error 
 
|contextid=300
 
 
The Printer cannot locate 
the next Ribbon panel in 
order to release the 
Ribbon from the card.  
 
Ensure that the Ribbon is not stuck 
to the card. 
•  Replace the Ribbon. 
•  Recalibrate the Ribbon sensor.  
•  If the Ribbon is broken, repair by 
taping the Ribbon back onto the 
take- up core and manually 
advance to the next panel. 
• Press the Pause button to 
continue. 
# 128 
Calibrate Ribbon 
|contextid=235
 
The Print Ribbon Sensor is 
out of calibration. 
Calibrate the Ribbon Sensor.  
# 131 
Flipper Jam/ Home 
Error 
 
 
A card has become 
jammed in the Printer’s 
Flipper Table. 
The Flipper failed to 
position properly while 
aligning a card or flipping a 
card.  
Clear any cards in the Flipper Table, 
using the buttons to move the card 
out.  
• Resume printing. 
•  Reset the Printer and retry. If 
problem persists call for technical 
assistance. 
DTC4500 Card Printer/Encoder User Guide
 
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