Melard Technologies Inc SA824894NE Benutzerhandbuch

  22  Maintaining the Sidearm 

  User’s Guide 

Sidearm All-Terrain Handheld PC™ 

Before returning your system to Melard, back up your files 
by copying to a host PC or to a PC Card. 
 
Pack your Sidearm in its original shipping container or in a 
sturdy corrugated box.  Cushion it with bubble-wrap or 
foam material.  When returning any item for repair, always 
include: 

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  Your name and your company name, if applicable. 

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  Return mailing address. 

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  Detailed description of the problem. 

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  Name and telephone number of person directly 

responsible for maintaining the equipment, in case our 
Repair Department has any questions. 

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  Packing list of items being returned. 

 
Write the RMA number in large, clear characters on the 
outside of the box. 
 
All items returned to Melard for repair must be shipped 
prepaid.  For your protection, it is highly recommended that 
the computer be insured for its full replacement value when 
shipped.  Melard is not responsible for damage to 
equipment during shipment from the customer’s site to the 
service center(s), whether the equipment is in or out of 
warranty. 
 
Mail equipment to: 

RMA # XXXXXX 

 
When you ship your equipment always use a shipping 
carrier with the capability to trace packages.  Please note 
that Standard U.S. Mail is not traceable.  Items will be 
returned after repair by a carrier chosen by Melard 
Technologies.