Kinpo Electronics Inc BC Benutzerhandbuch

Care and Maintenance

Troubleshooting

1. Mobile device

bluetooth is OFF

2. Mobile device bluetooth

version is older than 4.0

3. Android system is older

than 4.4 or iOS older

than 7.0

Problem Cause Solution

Unable power ON

Device unable to
sync with mobile

Abnormal
Bluetooth
pairing

ECG data is
disappeared
while using

The ECG readings
appear upside
down, Or unusual
readings

To many noise
or interference
in readings.

Battery is exhausted and
voltage is too low

Please charge the device,
waiting for GREEN light.

Make sure the distance

between device and mobile

device is within 8meters.

Sync APP with device manually

Distance between the device
and mobile is too far.

1. Battery is exhausted.
2. Bluetooth connection is
not working properly

1. Charging battery

2. Make sure that mobile Bluetooth
is on and sync with your device.

1. Make sure the electrode patch is

positioned correctly

2. Unusual readings appear:

- make sure whether you use it

correctly

- consult your physician

Noise may come from
interference from outside
Circumstances.

Possible interferences
might be:
-the device attaches
body improperly
-excessive body movement
-EMC interference

1. Please make sure Bluetooth
is working
2. Please make sure mobile
device and Bluetooth version
is updated

1. The device is

positioned incorrectly

2. ECG signal is weak

1. Make sure electrode patch is new
2. Do not exercise excessively while
  using the product
3. Make sure electrode patch is
  positioned correctly
4. Keep yourself away from high EMC
Environment, such as stereo, video,
  or similar equipments
5. Remove body hair and clean the skin
in electrode patch contact point