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User’s manual
VM344/VM344-2
Safe & Sound
®
 
Pan & Tilt Full Color  
Video Monitor
 
Congratulations
on purchasing your new VTech product. Before 
using this product, please read 
Important 
safety instructions
For support, shopping, and everything new at 
VTech, visit our website at  
www.vtechphones.com.
Register online to get an additional  
3-month warranty!
Visit www.vtechphones.com.
Registration
Register your product online for 
enhanced warranty support.
Product news
Learn about the latest VTech  
products.
What’s in the box
Install the battery
You can power up the parent unit by connecting 
it to AC power or to the rechargeable battery 
provided. Even if the parent unit is connected to  
AC power, we recommend you also install the 
battery. This guarantees continual operation in 
case of a power outage.
Install the battery as shown below.
NOTES
Make sure the label 
THIS SIDE UP is facing up while 
inserting the battery.
NOTES
The operating time for using the rechargeable 
battery is short. If you want to monitor your baby for 
a long time, we recommend you connect the parent 
unit to AC power.
If the parent unit will not be used for a long time, 
disconnect and remove the battery to prevent 
possible leakage.
Connect and charge the 
battery
NOTES
Use only the battery supplied with this product.
Use only the power adapters supplied with this 
product.
Make sure the electrical outlets are not controlled 
by wall switches.
The power adapters are intended to be correctly 
oriented in a vertical or floor mount position. The 
prongs are not designed to hold the plug in place if 
they are plugged into a ceiling, under-the-table or 
cabinet outlet.
Make sure the parent unit, the baby unit and the 
power adapter cords are out of reach of children.
Connect the baby monitor
 

Charge the parent unit battery
When you have connected the parent unit 
and installed its battery for the first time or 
after power outage, the parent unit powers on 
automatically. The battery icon indicates the 
battery status (see the following table).
NOTES
The parent unit battery is fully charged after  
3 hours of continuous charging.
It takes longer to charge the battery when the 
parent unit is turned on. To shorten the charging 
time, turn the parent unit off while charging.
The standby time varies depending on the 
sensitivity level you set, your actual use and the 
age of the battery.
Battery 
indicators
Battery 
status
Action
The battery 
icon is off 
and   
displays.
No battery 
is installed 
but operates 
using AC 
power, or the 
battery has 
been installed 
incorrectly.
Install the 
parent unit 
battery. 
Charge without 
interruption  
(at least  
30 minutes).
The screen 
displays 
Battery low  
at Parent 
Unit 
and 
The 
 light
light 
flashes.
The battery 
has very little 
charge and 
may be 
used 
for only a 
short time.
Charge without 
interruption 
(about  
30 minutes).
The battery 
icon 
becomes 
solid 
.
The battery is 
fully charged.
To keep 
the battery 
charged, 
connect it to 
AC power 
when not in 
use.
Before use
You may test the baby monitor before initial use, 
and at regular times thereafter. 
To test your baby monitor:
Place the parent unit and the baby unit in the 
same room to test the product. Make sure 
the baby unit is at least 1 meter / 3 feet away 
from the parent unit.
Slide   on the baby unit to turn it on.
Upon initial use, the parent unit powers on 
automatically after connecting to AC power. 
The screen shows 
 and 
Powering 
on...
NOTE
If both units are not connected, the parent unit displays 
 and then 
No link to CAM # (# represents the 
selected baby unit number) on the screen. The 
LINK 
light first flashes and then turns off. Move the parent 
unit closer to the baby unit.
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Positioning the baby monitor
NOTE
This baby monitor is intended as an aid. It is not a 
substitute for proper adult supervision, and should not 
be used as such.
CAUTION
Keep the baby unit out of the reach of your baby. 
Never place or mount the baby unit inside the baby’s 
crib or playpen.
Place the baby unit at least 1 meter / 3 feet 
away from your baby. Adjust the angle of the 
camera to aim at your baby.
At least 1 meter
(3 feet) 
Place parent unit at least 1 meter / 3 feet 
away from the baby unit.
At least 1 meter 
(3 feet) 
NOTE
If you experience audio feedback on either the parent 
unit or baby unit, move the parent unit further away 
until there is no more audio feedback.
TIP
If you cannot hear the sounds transmitted from the 
baby unit, you can choose a higher sound sensitivity 
level and increase the speaker volume of the parent 
unit.
Operating range
The operating range of the baby monitor is up to 
300 meters (1,000 feet) outdoors or 50 meters 
(160 feet) indoors. The actual operating range 
may vary depending on the environmental 
conditions and other interferences such as 
walls, doors and other obstructions.
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2.
Overview
Baby unit overview
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1
Light sensor
2
Infrared LEDs
3
Camera
4
Microphone
5
-/VOL/+
Press to adjust the listening volume.
6
Speaker
7
ON/OFF LED light
On when the baby unit is turned on 
and is paired to the parent unit.
Flashes when the baby unit is 
pairing to the parent unit.
8
ON/OFF switch
Slide to turn on or off the baby unit.
9
Antenna
10
Temperature sensor
11
Power jack
12
Threaded socket
For wall mount installation use.
13
PAIR
Press and hold to pair to the parent 
unit when a desired baby unit slot is 
chosen at the parent unit. 
Parent unit overview
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1
LCD ON/OFF
Press and hold to turn off the parent 
unit screen.
VIEW
Press to view the image of the 
next baby unit in 
SINGLE-CAM or 
PATROL mode.
2
PATROL
Press to turn on or off the 
PATROL 
mode.
3
SPLIT
Press to turn on or off the  
SPLIT-VIEW mode.
4
Speaker
5
Stand
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Antenna
7
LED lights
Indicate the different statuses of 
the parent unit. For details, refer to 
Parent unit lights
8
Microphone
9
 Zoom
While viewing image, press to zoom 
in or out. 
10
TALK
While viewing image, press and hold 
to talk to the selected baby unit.
11
+/VOL/-
Press to adjust the speaker volume.
12
Power jack
13
 BACK
While in a menu, press to return to 
the main menu or idle screen.
While viewing image, press and hold 
to move the image leftward.
14
 On/off
Press and hold to power on.
Press and hold again to power off.

15
MENU/SELECT
Press to enter the menu.
While in a menu, press to choose an 
item, or save a setting.

16
 
While in a menu, press to scroll up.
While viewing image, press and hold 
to move the image upward.

17
 
While in a menu, press to scroll 
down.
While viewing image, press and hold 
to move the image downward.
18
 
While in a menu, press to select a 
feature.
While viewing image, press and hold 
to move the image rightward.
19
LCD display
Parent unit lights
LINK
On when the parent unit is linked to 
the baby unit.
Flashes when the link to a baby unit 
is lost.
On when the parent unit is connected 
to AC power, or the battery is charging.
Flashes when the parent unit battery is 
low and needs charging.
Off when the parent unit is 
disconnected from AC power.
TALK
On when the parent unit is talking to 
the baby unit.
On when the speaker volume of the 
parent unit is turned off.
Parent unit display icons
Connection status
 displays when strong signal 
strength is detected between the 
baby unit and the parent unit.
 or   displays when moderate 
or low signal strength is detected 
between the baby unit and the 
parent unit.
 displays when the link between 
the baby unit and the parent unit  
is lost.
 or 
 or 
 or 
Current view status
Displays the number of the baby 
unit that is being viewed when in  
SINGLE-CAM mode.
Displays the highlighted baby unit 
when in 
SPLIT-VIEW mode.
Patrol mode
Displays when the parent unit is in 
PATROL mode.
Split-view mode
Displays when the parent unit is in 
SPLIT-VIEW mode.
Night viewing
Displays when the camera has 
activated the night viewing feature. 
Zoom
Displays when the camera at the 
baby unit has zoomed in.
Temperature alert
Displays when the temperature 
alert is set on.
57 
o
F  
or  
14 
o
C
Real-time temperature
Displays the real-time temperature 
of the selected baby unit.
Mute alert
Displays when the speaker volume 
is set to off.
Displays when 
SPLIT-VIEW mode 
is turned on.
or
Sound level indicators
Displays the sound level according 
to the scales of loudness when 
there is sound transmitted from 
the baby unit.
Speaker volume
Displays the speaker volume level 
while adjusting.
Battery status
 animates 
when the battery is charging.
 displays solid when the battery 
is fully charged.
 displays when the battery is 
low and needs charging.
AC power
Displays when the parent unit is 
connected to AC power without 
the battery.
Parent unit main menu icons
Language
You can select a language (English, 
French or Spanish) to be used in all 
screen displays.
Alert Tone
You can set the parent unit to beep 
when
the parent unit operates in low 
battery condition;
the link between the parent unit 
and the baby unit is lost; or
the baby unit detects sounds while 
in 
SPLIT-VIEW mode.
Sensitivity
With this feature, you can choose 
to hear sounds from the baby unit 
all the time, or to hear sounds that 
exceed a certain level. You can 
use the parent unit to adjust the 
microphone sensitivity of your baby 
unit. The higher the sensitivity level, 
the more sensitive the baby unit is in 
detecting sounds for transmitting to 
the parent unit.
Temperature
You can turn on the temperature 
alert feature so that the parent 
unit beeps whenever the room 
temperature detected by the 
baby unit falls out of the desired 
temperature range.
Vibration
You can turn on the vibration alert so 
that the parent unit vibrates when it 
receives 
Low battery toneNo link 
alertSound alert in split-view or 
Temperature alert after these alert 
tones are turned on.
Sound-activated Screen 
Automatically turns on the parent 
unit screen when a baby unit detects 
a sound after the screen is turned 
off. When no sound is detected, the 
screen is off to save power.
LCD
You can change the brightness of 
the parent unit screen, or turn on the 
Dim Mode to save power.
Rename
You can choose a specific name 
for the baby unit from a pre-defined 
name list.
Pair/Unpair
The baby unit and parent unit 
provided are already paired. You can 
add or replace baby units (
VM314
purchased separately) to your baby 
monitor system.
Parent unit display messages
 No link to  
CAM # (represents 
the selected baby 
unit number).
The selected baby unit is 
out of range or is turned 
off.
 Battery low at 
Parent Unit
The battery level of 
the parent unit is very 
low and needs to be 
recharged.
Battery empty. 
Powering off ... 
The battery is empty and 
needs to be recharged.
 Sound 
detected at CAM # 
 
(
represents the 
selected baby unit 
number).
The sound level exceeds 
the threshold at CAM # in 
SPLIT-VIEW mode.
Temperature  
too low  at CAM #  
(
represents the 
selected baby unit 
number).
The temperature detected 
from the selected baby 
unit is below the selected 
minimum temperature.
Temperature  
too high at CAM #  
(
represents the 
selected baby unit 
number).
The temperature detected 
from the selected baby 
unit is above the selected 
maximum temperature.
Powering on...
The parent unit is turning 
on. 
The parent unit is 
searching for baby units.
Using the baby monitor
Power on or off the baby unit
Slide   upward to turn on the baby unit. The 
ON/OFF LED light turns on.
Slide   downward to turn off the baby unit. 
The 
ON/OFF LED light turns off.
Power on or off the parent unit
Press and hold   to turn on the parent unit. 
The screen turns on.
Press and hold   again to turn off the 
parent unit. The screen turns off.
Turn on or off the parent unit 
screen
You can turn on or off the parent unit screen 
without powering off the parent unit. You can 
still hear sound from the baby unit.
Press and hold 
VIEW on the parent unit to 
turn off the screen.
Press any key on the parent unit to turn on 
the screen again.
Adjust speaker volume
For parent unit:
Press 
VOL+ or VOL- on the parent unit at 
any time when viewing images.
NOTE
When the parent unit speaker volume is set to zero,  
 appears on the screen and the   light turns on.
For baby unit:
Press VOL+ or 
VOL- on the baby unit at 
any time.
Set the language
You can select a language (English, French or 
Spanish) to be used in all screen displays.
Press 
MENU when the parent unit is not in 
use.
Press   or   to choose 
Language, then 
press 
SELECT.
Press   or   to choose 
EnglishFrançais 
or 
Espa
ñol, then press SELECT to confirm 
your selection. 
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Adjust screen brightness
You can change the brightness of the parent unit 
screen from 
Level 1 to Level 5
Press 
MENU when the parent unit is not in use.
Press   or   to choose 
LCD, then press 
SELECT.
Press 
SELECT again to choose Brightness.
Press   or   to choose the desired level of 
brightness, then press 
SELECT to confirm 
your selection. 
Turn on or off the dim mode
The dim mode is preset to on to help you save 
the parent unit power. Whenever the parent 
unit has been left idle for 10 minutes while the 
screen is still on, the screen will be dimmed 
automatically to save power. You can turn on or 
off the dim mode by the following steps.
Press 
MENU when the parent unit is not in 
use.
Press   or   to choose 
LCD, then press 
SELECT.
Press   or   to choose 
Dim Mode, then 
press 
SELECT.
Press   or   to choose 
On or Off, then 
press 
SELECT to confirm your selection.
NOTE
While the screen is dimmed, any keypress or alert 
message will trigger the screen to return to the preset 
brightness level. After 10 minutes of idle, it will be 
dimmed again.
Adjust the sound sensitivity of 
the baby unit
You can choose to hear sounds from the baby 
unit all the time, or to hear sounds that exceed 
a certain level. You can use the parent unit to 
adjust the microphone sensitivity of your baby 
unit from 
Lowest to Highest. The higher the 
sensitivity level, the more sensitive the baby 
unit is in detecting sounds for transmitting to the 
parent unit. The sound sensitivity is preset  
to 
Medium.
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Sound sensitivity table for reference
Level
Sensitivity
Description
Highest
High 
sensitivity
Low 
sensitivity
The parent unit speaker is 
constantly on, and you will 
hear all sounds (including 
background noises) from 
your baby’s room.
High
The parent unit speaker 
turns on for soft babbling 
and louder sounds from your 
baby. It remains quiet when 
your baby sleeps soundly.
Medium
The parent unit speaker 
turns on for loud babbling 
and louder sounds from 
your baby. It remains quiet 
when your baby makes soft 
sounds.
Low
The parent unit speaker 
turns on for crying and louder 
sounds from your baby. It 
remains quiet when your 
baby makes soft sounds.
Lowest
The parent unit speaker 
turns on for loud crying or 
screeching sounds from 
your baby. It remains quiet 
when your baby makes soft 
sounds.
Press 
MENU when the parent unit is not in 
use.
Press   or   to choose 
Sensitivity, then 
press 
SELECT
If you have more than one baby unit, 
the system prompts you to choose the 
desired baby unit or all baby units, press 
 or   to choose 
ALL CAM or CAM #
then press 
SELECT.
Press   or   to choose the desired 
sensitivity level, then press 
SELECT
 
to 
confirm your selection.
TIP
You can adjust the baby unit placement to improve 
the sound detection.
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Turn on or off the sound activation
When sound activation is on, as long as no 
sound is detected within 50 seconds, the 
parent unit screen will turn off automatically to 
save power.
When your baby detects a sound, the sound 
activation triggers the parent unit screen to turn 
on automatically. When no sound is detected 
within 50 seconds, the screen will be off again.
Press 
MENU when the parent unit is not in 
use.
Press   or   to choose  
SOUND-ACTIVATED SCREEN,  
then press 
SELECT.
Press   or   to choose 
On or Off, then 
press 
SELECT to confirm your selection. The 
screen returns to main menu.
NOTE
If you mute the speaker while sound activation is on, 
then you hear a beep sound whenever the screen 
turns on.
TIPS
To save your parent unit’s power, you can  
press and hold 
VIEW to turn off the screen after 
you make any changes to your parent unit.
If you need to turn on the parent unit screen for a 
long period of time, we recommend you connect it 
to AC power.
Monitoring mode
Every time the parent unit is turned on, it 
displays a baby unit in 
SINGLE-CAM mode. 
If there are more than one baby units in your 
system, you can also monitor your baby in 
PATROL or SPLIT-VIEW mode.
SINGLE-CAM - The screen displays a single 
baby unit in full screen.
PATROL 
 - A single cam view that transits to 
a different baby unit every 7 seconds.
SPLIT-VIEW   - The screen displays all baby 
units (up to 4) on one screen.
In SINGLE-CAM or PATROL mode:
Press 
VIEW to view the next baby unit.
Press 
PATROL to switch between  
SINGLE-CAM mode and PATROL mode.
Press 
SPLIT to enter the SPLIT-VIEW mode. 
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BC
1 set for VM344
2 sets for VM344-2