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Adjust the sound sensitivity of the 
baby unit
You can choose to hear sounds from the baby 
unit all the time, or to hear sounds that exceed 
a certain level. You can use the parent unit to 
adjust the microphone sensitivity of your baby 
unit. The higher the sensitivity level, the more 
sensitive the baby unit is in detecting sounds 
for transmitting to the parent unit. The sound 
sensitivity is preset to LEVEL 5
Sound sensitivity table for reference
Display
Sensitivity Description
 
High sensitivity level
The parent unit speaker is 
constantly on, and you will 
hear all sounds (including 
background noises) from 
your baby’s room.
 
 
Medium high 
sensitivity level
The parent unit speaker 
turns on for soft babbling 
and louder sounds from 
your baby. It remains 
quiet when your baby 
sleeps soundly.
 
  
Medium sensitivity level
The parent unit speaker 
turns on for loud babbling 
and louder sounds from 
your baby. It remains quiet 
when your baby makes 
soft sounds.
   
  
Medium low sensitivity 
level
The parent unit speaker 
turns on for crying and 
louder sounds from your 
baby. It remains quiet 
when your baby makes 
soft sounds.
       
Low sensitivity level
The parent unit speaker 
turns on for loud crying or 
screeching sounds from 
your baby. It remains quiet 
when your baby makes 
soft sounds.
Press MENU when the parent unit is not  
in use.
Press OK to select SENSITIVITY.
Press   or   to choose the sensitivity level.
Press OK to confirm your selection. The 
screen displays SAVED and you hear a 
confirmation tone.
1.
2.
3.
4.
Install the battery as shown below.
NOTE
Make sure the supplied rechargeable battery with 
the label THIS SIDE UP facing up.
User’s manual
DM521/DM521-2
Safe & Sound
®
  
Digital Audio Monitor
BC
The parent unit runs on rechargeable battery or 
AC power. To continuously monitor your baby, 
make sure you use both battery and AC power 
at the same time. With the battery alone, the 
parent unit can cordlessly run for a short time 
only.
NOTES
Use only the battery supplied with this product.
If the parent unit will not be used for a long time, 
disconnect and remove the battery to prevent 
possible leakage.
Without AC power charging, the battery gradually 
discharges, even when the parent unit is switched 
off.

Install the battery
Replace the battery
To replace the battery, unplug the battery 
connector from the socket, and then pull the 
battery out of the battery compartment. Follow 
the steps above to install the battery.
Charge the parent unit battery
Once you have
 connected the parent unit or 
installed its battery, 
it powers on automatically
The battery icon indicates the battery status 
(see the following table).
NOTES
The parent unit battery is fully charged after 11 
hours of continuous charging.
It takes longer to charge the battery when the 
parent unit is turned on. To shorten the charging 
time, turn the parent unit off while charging.
The standby time varies depending on the 
sensitivity level you set, your actual use and the 
age of the battery.
Battery 
indicators
Battery 
status
Action
The battery 
icon is off.
No battery is 
installed. The 
parent unit 
can be used 
only when it is 
connected to 
AC power.
Install the 
parent unit 
battery. 
Charge 
without 
interruption 
(at least 30 
minutes).
LOW 
BATTERY
 
and 
 
flash 
on the 
screen. 
The 
 light 
flashes.
The battery 
has very little 
charge and 
may be used 
for only a short 
time.
Charge 
without 
interruption 
(about 30 
minutes).
The battery 
icon 
becomes 
solid  .
The battery is 
fully charged.
To keep 
the battery 
charged, 
connect it to 
AC power 
when not in 
use.
NOTE
This baby monitor is intended as an aid. It is not a 
substitute for proper adult supervision, and should 
not be used as such.
Test your audio monitor
You may test the baby monitor before initial use, 
and at regular times thereafter. 
CAUTION
For hearing protection, make sure the 
parent unit is more than 2 meters (6.5 feet) 
away from both baby units. If you hear any 
high-pitched noise, move the parent unit 
further until the noise stops. You can also 
press
 
 on the parent unit to lower or 
mute the noise.
Make sure your baby unit and parent unit 
are on. 
 
  •   If no connection between them, the parent unit  
      displays NOT LINKED and 
 
flashes.
 
  •   Move the parent unit closer to the baby unit to  
      re-link.
2.  Speak towards the microphone of the baby 
unit. 
 
  •   You will hear the sound at the parent unit, and  
      see the visual sound indicators light up.
TIP
Increase the speaker volume of the parent unit if 
you cannot hear the sounds transmitted from the 
baby units. 
1.
Before use
Baby unit overview
1
 Power indicator
Light on when the baby unit is turned 
on.
2
 Power on/off
Press and hold to power on or off.
3
 Lullaby
Press to start playing the lullaby.
Press again to skip to the next lullaby.

4
 Volume down
Press to decrease the talkback volume 
transmitted from your parent unit.
5
Night light
On when night light is turned on 
manually or triggered by sound.
Off when night light is turned off 
manually or after 15 minutes of 
silence.
6
 Volume up
Press to increase the talkback volume 
transmitted from your parent unit.
7
 Lullaby
Press to start playing the lullaby.
Press again to stop playing the 
lullaby.

8
 Night light on/off
Press to turn the night light on or off.
9
Microphone 
10 Power jack
11
Speaker
12 Temperature sensor
Parent unit overview
1
LCD display
2
 Power indicator
Light on when the parent unit is 
powered on.
Light flashes when there is no link 
between baby unit and parent unit or 
parent unit is out of range from the 
baby unit.
3
 Power on/off
Press and hold to power on or off.
While in a menu, press to return to idle 
screen. 

4
 Volume down
Press to decrease the speaker volume.
While in a menu, press to scroll down.   

5
Speaker
6
Visual sound indicator 
The visual sound indicator has two 
functions. One is to show the sound level 
detected by the baby unit. The other 
one is to show the volume level during 
speaker volume setting.
Sound level detected by the baby unit
   One to three green 
lights indicate a moderate sound level 
detected by the baby unit.
   Additional red 
lights indicate a higher sound level 
detected by the baby unit (e.g. baby 
crying loudly).
Speaker volume level
   One to three green 
lights indicate Level 1 to Level 3 of the 
speaker volume setting.
   Additional red 
lights indicate Level 4 to Level 5 of 
the speaker volume setting.
Overview
7
 Battery level indicator
Light on when the battery is being 
charged.
Light flashes when the battery is low 
and needs charging.
Light off when no battery is installed. 
8
 Volume up
Press to increase the speaker volume.
While in a menu, press to scroll up.   

9
 Back
While in a menu, press to return to the 
previous screen.
Press to return to idle screen.
10 Microphone
11 MENU/OK
Press to enter the menu while idle.
While in a menu, press to choose an 
item, or save a setting. 
12 Power jack
13 Belt clip
14 Battery compartment cover
15 TALK
Press and hold to talk to the baby unit; 
release to stop talking.
While in a menu, press to return to 
idle screen.
What’s in the box
1 set for DM521; 
2 sets for DM521-2
Connect the baby monitor
NOTES
Use only the power adapters supplied with this 
product.
Make sure the electrical outlets are not controlled 
by wall switches.
The power adapters are intended to be correctly 
oriented in a vertical or floor mount position. The 
prongs are not designed to hold the plug in place if 
it is plugged into a ceiling, under-the-table or cabinet 
outlet.
Make sure the parent unit, the baby unit and the 
power adapter cords are out of reach of children.
Connect and charge the 
battery
Parent unit display icons
Connection status
 displays when strong signal 
strength is detected between the 
baby unit and the parent unit.
 displays when good signal 
strength is detected between the 
baby unit and the parent unit.
 displays when moderate signal 
strength is detected between the 
baby unit and the parent unit.
 displays when the weak signal 
strength is detected between the 
baby unit and the parent unit.
 flashes when the link between the 
baby unit and the parent unit is lost.
Lullaby
Displays when the lullaby is playing 
Sound alert
Displays when the sound alert of the 
parent unit is turned on.
Flashes when there are loud sounds 
detected from the baby unit and the 
parent unit is in mute.
Mute
Displays when the volume is turned 
off.
Night light
Displays when the night light is 
Battery status
 animates when 
the battery is charging.
 displays solid when the battery is 
fully charged.
 flashes when the battery is 
charged with AC adaptor, or charging 
failure.
 flashes when the battery is in low 
level and needs charging.
No battery icon displays when there 
is no battery installed.
Power on or off the baby unit
Press and hold
 
 to power on the baby unit. 
The power indicator 
 turns on
.
Press and hold   again to power off the 
baby unit. The power indicator   turns off.
Power on or off the parent unit
Press and hold   to power on the parent 
unit. The power indicator 
 and t
he screen 
turns on.
Press and hold   again to power off the 
parent unit. The power indicator 
 and 
the 
screen turns off.
NOTE
The parent unit powers on automatically once 
it is connected to AC power or battery installed. 
The baby unit also powers on automatically once 
connected to AC power. 
Adjust the speaker volume for baby 
unit
Press   or   on the baby unit at any time.
Adjust the speaker volume for 
parent unit
You can adjust the speaker volume from 
VOLUME 1 to
to VOLUME 5, or turn it off. The 
speaker volume is preset to VOLUME 3.
Press   or   when the parent unit is not in use.
When the speaker volume is set to off, the 
screen displays   .
Using the baby monitor
NOTE
The sound alert setting on each parent unit is 
independent.
Night light
You can turn on or off the night light by pressing 
the 
 button manually on the baby unit. You 
can also use the parent unit to set the night light 
on the baby unit to automatically turn on when 
the baby unit detects a sound.
When the night light auto-on setting is turned 
on, 
 
displays. The default setting is preset to 
OFF.
Press MENU when the parent unit is not in 
use.
Press   or   to choose NIGHTLIGHT
then press OK.
Press OK to select ON? when the current 
night light setting is OFF; or to select OFF? 
when the current night light setting is ON
The screen displays SAVED and you hear a 
confirmation tone.
NOTES
To enter the night light menu of the parent unit, 
the baby unit must be turned on.
Night light will automatically turn off after  
15 minutes of silence.
Temperature
Your baby unit measures the surrounding 
temperature. If the detected temperature falls 
beyond a desired temperature range, the parent 
unit will emit an alert tone, The screen will also 
display HI TEMP or LOW TEMP.
You can change the settings for the temperature 
format and range, or turn on or off the 
temperature alert.
Set the temperature format
You can set the temperature format to celsius 
(
o
C) or Fahrenheit (
o
F).
Press MENU when the parent unit is not in 
use.
Press   or   to choose TEMPERATURE
then press OK.
Press OK to select FORMAT.
Press OK to select CELSIUS? when 
the current temperature format is 
FAHRENHEIT; or to select FAHRENHEIT? 
when the current temperature format is 
CELSIUS. The screen displays SAVED and 
you hear a confirmation tone.
1.
2.
3.
1.
2.
3.
4.
NOTE
To enter the sensitivity menu of the parent unit, 
the baby unit must be turned on.
Language
You can select a language (English, French or 
Spanish) to be used in all screen displays. The 
language is preset to ENGLISH.
Press MENU when the parent unit is not in 
use.
Press   or   to choose LANGUAGE, then 
press OK.
Press   or   to choose ENGLISH
FRANCAIS or ESPANOL.
Press OK to confirm your selection. The 
screen displays SAVED and you hear a 
confirmation tone. 
NOTE
The language setting on each parent unit is 
independent.
Lullaby
You can select your desired lullaby to play on 
the baby unit. There are 5 lullabies for you to 
choose from.
Press MENU when the parent unit is not in 
use.
Press   or   to choose LULLABY, then 
press OK.
Press   or   to choose your desired 
lullaby, the press OK.
Press OK to select PLAY when the lullaby 
is not playing, or to select STOP when 
the lullaby is playing. The screen displays 
SAVED and you hear a confirmation tone. 
Sound alert
Sound alert feature works only when the parent 
unit is in mute.
If you turn on the sound alert, the parent unit beeps 
when the baby unit detects sounds which light up 
four sound level indicators on the parent unit.
When the sound alert of the parent unit is turned 
on,   displays. The sound alert is preset to OFF.
Press MENU when the parent unit is not in 
use.
Press   or   to choose SOUND ALERT
then press OK.
Press OK to select ON? when the current 
sound alert setting is OFF; or to select 
OFF? when the current sound alert setting 
is ON. The screen displays SAVED and you 
hear a confirmation tone.
1.
2.
3.
4.
1.
2.
3.
4.
1.
2.
3.
Congratulations
on purchasing your new VTech product.  
Before using this product, please read  
Important safety instructions
For support, shopping, and everything new at 
VTech, visit our website at  
www.vtechphones.com.
Register online to get an additional  
3-month warranty!
Visit www.vtechphones.com.
Registration
Register your product online for 
enhanced warranty support.
Product news
Learn about the latest VTech 
products.
Positioning the baby monitor
CAUTIONS
Keep the baby unit out of the reach of the baby. 
Never place or mount the baby unit inside the 
baby’s crib or playpen.
Place the baby unit more than 1 meter 
(3 feet) away from your baby.
2. 
Place the parent unit more than 2 meters   
(6.5 feet) away from the baby unit.
CAUTION
The default volume of your parent unit is  
VOLUME 3. If you experience high-pitched 
screeching noise from your baby monitor while 
positioning: 
-  Make sure your baby units and parent unit are  
   more than 2 meters (6.5 feet) apart, OR 
-  Turn down the volume of your parent unit.
Operating range
The operating range of the baby monitor is up to 
300 meters (1,000 feet) outdoors or 50 meters 
(160 feet) indoors. The actual operating range 
may vary depending on the environmental 
conditions, and other interferences such as 
walls, doors, and other obstructions. 
1.
Parent unit display screen 
messages
LOW 
BATTERY
The parent unit uses only the 
rechargeable battery pack and it 
needs to be recharged.
NOT 
LINKED
The link between the parent 
unit and the baby unit is lost 
continuously for over 10 seconds.
SAVED
Your selection has been saved.
SEARCHING
The parent unit is out of range of 
the baby unit, or the baby unit is 
out of power.
TALK
The parent unit is talking to the 
baby unit.
TALKBACK
The other parent unit is talking to 
the baby unit.
HI TEMP
The temperature detected from 
the selected baby unit is above 
the set maximum temperature.
LOW TEMP
The temperature detected from 
the selected baby unit is below 
the set minimum temperature.
o
F
 / 
o
C
The real-time temperature 
detected by the baby unit in 
Celcius (
o
C) or Fahrenheit (
o
F) 
(e.g. 14
o
C or 57
o
F).
High 
sensitivity
Low 
sensitivity
Level 5
Level 4
Level 3
Level 2
Level 1
i
h
g
c
b
d
f
a
e
k
j
l
At least 1 meter 
(3 feet)
< 3 feet / <
> 3 feet / >
THIS SIDE UP
c
e
g
h
i
b
a
d
f
j
k
l
m
o
n
m
o
n
LINKED
LINKED
THIS SIDE UP
At least 1 meter 
(3 feet)
< 3 feet / <
> 3 feet / >
< 2 meters 
(6.5 feet)   
> 2 meters (6.5 feet)
  > 1 meter 
(3 feet)
At least 1 meter 
(3 feet)
< 3 feet / <
> 3 feet / >
< 2 meters 
(6.5 feet)   
> 2 meters (6.5 feet)
  > 1 meter 
(3 feet)