VTech Telecommunications Ltd 80-7009-01 Benutzerhandbuch

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Appendix
Troubleshooting
System does not record messages.
•  Make sure the answering system is on. 
A
n
S
1
ON
,   
A
n
S
ON2
 or   
A
n
S1
ON2
 should show on the 
handset and the  /ANSWER ON 1 and/or  /ANSWER ON 2 light on the 
telephone base should be on.
•  Make sure the memory of the answering system is not full.
If you subscribe to voicemail service, change the number of rings so  
that your answering system answers before your voicemail (page 65). To 
determine how many rings activate your voicemail, contact your telephone 
service provider.
If there is a fax machine connected to the same telephone line, try 
disconnecting the fax machine. If that solves the problem, consult your  
fax machine documentation for information on compatibility with 
answering systems.
System announces, “Time and day not set.”
•  You need to reset the system clock (page 15 or 21).
Outgoing announcement is not clear.
•  When you record your announcement, make sure you speak in a normal 
tone of voice, about nine inches from the handset or the telephone base.
•  Make sure there is no background noise (TV, music, etc.) while recording.
An   icon and a line number appear on the handset and telephone base 
screen and I don’t know why.
•  Your telephone has voicemail indication that is separate from the built-in 
answering system. If the   icon and a line number appear on the display, 
your telephone has received a signal from your telephone service provider 
that you have a voicemail message waiting for you to retrieve from them. 
Contact your telephone service provider for more information on how to 
access your voicemail.
I cannot retrieve voicemail messages.
•  Your telephone has both a built-in answering system and voicemail 
indication. They are independent features and each alerts you to new 
messages differently (page 68). If you subscribe to voicemail service from 
your telephone service provider, contact your telephone service provider 
for more information on how to access your voicemail.