HM Electronics Inc COM6000BP Benutzerhandbuch
12
V.
IN CASE OF PROBLEMS
PROBLEM
PROBABLE CAUSE
SOLUTION
Power may be off at base station.
Check circuit breaker for building.
Power supply in base station may
not be working.
not be working.
Check power supply indicator lights
on base station. If no light is lit,
be certain AC power adapter is
plugged into AC electrical outlet,
and is connected to J29 on base
station audio circuit board.
on base station. If no light is lit,
be certain AC power adapter is
plugged into AC electrical outlet,
and is connected to J29 on base
station audio circuit board.
Beltpac power may not be on.
Press Power ON/OFF button on
headset. Be certain power light
goes on.
headset. Be certain power light
goes on.
Volume may not be set correctly.
Adjust headset volume with Volume-
up and down buttons.
up and down buttons.
Battery may be low or defective.
Check Power light. If not lit, replace
battery.
battery.
No sound is heard in
headset when you
press button A and
speak into
microphone.
headset when you
press button A and
speak into
microphone.
Headset may be defective.
Use another headset. Call HME. *
Beltpac power may not be on.
Press Power ON/OFF button on
headset. Be certain power light
goes on.
headset. Be certain power light
goes on.
Battery may be low or defective.
Check Power light. If not lit, replace
battery.
battery.
Headset channel A
or B is not working.
or B is not working.
“A” Talk or “B” Talk light on base
station does not light when button A
or B on Communicator is pressed.
station does not light when button A
or B on Communicator is pressed.
Use another beltpac. Call HME. *
Outbound sound is
too low.
too low.
Outbound volume may be set too
low for environment.
low for environment.
Turn outside speaker volume control,
on front panel of base station,
clockwise until volume is satisfactory.
on front panel of base station,
clockwise until volume is satisfactory.
System may be set for speed-team
operation.
operation.
Be certain SPEED TEAM button on
base station is in OFF position.
base station is in OFF position.
There may be loose wires on
outside speaker or base station
circuit board.
outside speaker or base station
circuit board.
Check VEHICLE PRESENT light on
base station. Check outside
speaker wire connections in base
station and at outside speaker.
base station. Check outside
speaker wire connections in base
station and at outside speaker.
No outbound sound;
Customer cannot
hear anything.
Customer cannot
hear anything.
Speaker or base station may be
defective.
defective.
Call HME. *
System may be set for speed-team
operation.
operation.
Be certain SPEED TEAM button on
base station is in OFF position.
base station is in OFF position.
Customer cannot be
heard in push-to-talk
(PTT) operation.
heard in push-to-talk
(PTT) operation.
Base station may be set for wrong
drive-thru mode (full or half-duplex).
drive-thru mode (full or half-duplex).
Check S6 DIP switch #1 at bottom of
base station audio circuit board. It
should be ON for full-duplex, OFF
for half-duplex operation.
base station audio circuit board. It
should be ON for full-duplex, OFF
for half-duplex operation.
Transmitter antenna connectors on
base station transceiver circuit
board may be loose or damaged.
base station transceiver circuit
board may be loose or damaged.
Be certain antennas are screwed
securely onto base station. Check
transmitter antenna cable
connection at J201 and J202 near
lower-left corner of transceiver
circuit board. Pull and remove each
connector plug, and check to be
certain pin inside it is not bent. If
not, call HME. *
securely onto base station. Check
transmitter antenna cable
connection at J201 and J202 near
lower-left corner of transceiver
circuit board. Pull and remove each
connector plug, and check to be
certain pin inside it is not bent. If
not, call HME. *
Only intermittent
voice can be heard
in headsets.
voice can be heard
in headsets.
Circuit board may be defective.
Call HME. *