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PASSWORD DESCRIPTION
SECTION 9   PASSWORD DESCRIPTION
9.1 NEW PASSWORD ENHANCEMENTS
9.1.1  INTRODUCTION
A new enhanced password feature is now avail-
able for 4100 portables and 4300 mobiles. The number 
of passwords have been increased along with the 
number of functions that can be under password 
control. The single Power-On password has been 
replaced by the following passwords: 
Four Power-On (User x) Passwords 
Download and Upload Passwords
Master Password
9.2 PROGRAMMING PASSWORDS
9.2.1  GENERAL
With new versions of PCConfigure, the “Pass-
word at Power Up” parameter has been removed from 
the Global screen as just described. Passwords are now 
programmed using a password management screen 
displayed by the Tools > Password Management 
menu. The applicable radio must be connected to the 
computer and powered up to display this screen. 
Password data is transferred and stored in an 
encrypted format for security purposes. In addition, 
actual passwords are never displayed. They are always 
indicated by eight asterisks (********). Therefore, it 
is not possible to determine what passwords are in a 
radio using the PCConfigure software.
Passwords must be 1-8 characters in length and 
consist of the numbers 0-9. Zeros are valid characters 
in any location, even as leading characters. Initially, all 
passwords are null (deleted) characters. Therefore, 
when initially programming a password, no entry is 
required in the “Original/Master Password” box.
9.2.2  LOST PASSWORDS
If a password is lost, it can be changed using 
PCConfigure by entering the Master password (see 
following). If even the Master password is lost or was 
not used, all passwords can be erased using the 
PCTune software as follows:
1. With PCTune 1.1.1.0 or later, simply select Radio > 
Reset Passwords. Only password information is 
erased. 
2. With earlier versions of PCTune, after starting the 
PCTune program, press SHIFT CTRL E to toggle 
the following Erase EEPROM function (otherwise it 
is grayed and not selectable). Then Select Radio > 
Erase EEPROM > Params Only. All password and 
personality information is erased, so the radio must 
be reprogrammed. NOTE: DO NOT SELECT 
“COMPLETE” 
because that erases all information 
and the radio must then be sent back to the factory 
to make it usable again.
9.2.3  CHANGING PASSWORD
An assigned password can be changed by the user 
if the “Set User Password” option switch or menu 
parameter (4100 only) is programmed. Selecting this 
function displays prompts for entering and confirming 
a new password. 
NOTE: With the 4100 portable and 4300 Handheld 
Control Unit, it is recommended that a number key not 
be used for this function because the password mode is 
exited if that key is pressed to enter a number.
9.2.4  PASSWORD ENTRY PROCEDURE
Whenever a password is requested, it is entered as 
follows:
43xx Mobile - Rotate and press the Select switch.
41xx Portable - With DTMF keypad models, enter 
each number using the keypad and press the F2 (Enter) 
key after the last digit is entered. With limited keypad 
models, enter each number by pressing the Up/Down 
switch and press the F2 key after each digit.