HP 5185-3843 Benutzerhandbuch
5-12 Troubleshooting Problems
Firmware Upgrade Failure
HP Jetdirect wireless print servers support network installation, or download, of firmware
upgrades to provide new or enhanced features. As with other HP Jetdirect print servers,
firmware upgrades may be downloaded using tools such as HP Download Manager
(Windows), HP Web Jetadmin, or FTP (File Transfer Protocol).
upgrades to provide new or enhanced features. As with other HP Jetdirect print servers,
firmware upgrades may be downloaded using tools such as HP Download Manager
(Windows), HP Web Jetadmin, or FTP (File Transfer Protocol).
If the firmware upgrade fails to complete, you should restart the upgrade without
cycling the power to the print server.
cycling the power to the print server.
If power is lost during the upgrade and the print server must be restarted, your next
steps depend on whether the print server is configured for server-based authentication.
steps depend on whether the print server is configured for server-based authentication.
—If Server-Based Authentication
is Not Used
If either type of firmware upgrade failure occurs on an HP Jetdirect wireless print server
that is not configured for server-based authentication, simply restart the download process
and try again. If the print server must be power-cycled before you can restart the upgrade,
the print server will regain its previous configuration prior to the download failure.
that is not configured for server-based authentication, simply restart the download process
and try again. If the print server must be power-cycled before you can restart the upgrade,
the print server will regain its previous configuration prior to the download failure.
—If Server-Based Authentication
is Used
Caution
If possible, do not power-cycle or re-initialize the print server. Simply restart
the upgrade process and try again. When power-cycled, the print server will
lose its authentication settings and will not be able to access the network.
the upgrade process and try again. When power-cycled, the print server will
lose its authentication settings and will not be able to access the network.
If the print server is power-cycled or re-initialized, see the procedure below.
HP Jetdirect wireless print servers support the following server-based authentication
methods over the network:
methods over the network:
RADIUS using MD5
RADIUS using TLS