HP 5185-3843 Benutzerhandbuch
Getting Support and Service A-3
HP on the World Wide Web:
Support pages on the HP Web site
www.hp.com/support/net_printing
are a collection of
information to help solve your issues and answer your questions about your HP Jetdirect
print server, 24 hours a day, 7 days a week.
print server, 24 hours a day, 7 days a week.
HP User Forums (USA only)
Go online, anytime, and you'll also find helpful user forums—a great source of ideas and
suggestions for using your HP Jetdirect print server. You can access the user forum for
network printing from
suggestions for using your HP Jetdirect print server. You can access the user forum for
network printing from
http://www.hp.com/go/forums
.
Software, Driver, and Firmware Upgrades
Hewlett-Packard offers downloadable electronic upgrades for HP Jetdirect print servers
with internal Flash memory. The electronic upgrades are are installed using HP Jetdirect
Download Manager (Windows) or HP Web Jetadmin tools.
with internal Flash memory. The electronic upgrades are are installed using HP Jetdirect
Download Manager (Windows) or HP Web Jetadmin tools.
Current information about drivers, software versions, and HP Jetdirect firmware upgrades
are available from the following:
are available from the following:
World Wide Web
Access HP’s online support at
http://www.hp.com/support/net_printing
America Online
Receive drivers and upgrades by downloading them to your
computer from the HP Forum.
computer from the HP Forum.
HP Distribution
Center
Center
Order drivers and upgrades for HP printers by calling the
HP Distribution Center at 805-257-5565 (USA only).
HP Distribution Center at 805-257-5565 (USA only).
FTP Site
Download printer drivers and upgrades from HP's anonymous
FTP site at
FTP site at
ftp://ftp.hp.com/pub/networking/software