Charm Engineering Co. Ltd CAI001-BT33 Benutzerhandbuch
CORITICAL ACTIVITY INDEX
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4.4 Customer Service and Service Center
For servicing of the device, contact customer service of Charm Engineering or local
representative and receive unique ID for the service.
Prior to shipping the CAI monitoring system for servicing, prepare below items.
representative and receive unique ID for the service.
Prior to shipping the CAI monitoring system for servicing, prepare below items.
•
Describe abnormal conditions of CAI monitoring system in detail.
•
Clean the device to remove infectious hazards before shipping.
•
Wrap the device with initial packaging material.
•
Send it with all components and parts excluding the sensor used in malfunction or
abnormal occurrence.
abnormal occurrence.
•
Send CAI monitoring system to customer service of Charm Engineering or local
representative.
representative.