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Operating the VPD
Care@Home™ Voice Panic Detector User Guide
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4.4. Disabling Voice Detection
If the VPD issues false alarms, you can disable voice detection.
To disable voice detection for a wall-mounted VPD:
Pull out the cord. There is now a 60 second window within which to start pressing the
Emergency button.
Press the Emergency button for at least 30 seconds.
Re-insert the pull cord.
The LED indicator blinks red five times to indicate that voice detection is disabled.
To enable voice detection, perform the same procedure. The LED indicator blinks red twice to indicate
that voice detection is enabled.
that voice detection is enabled.
You can also disable or enable VPD voice detection.
4.5. Voice Extender Capability in Action
The monitoring station can use the VPD to communicate with the resident. For example, if the
resident makes an emergency call from a VPD or CP, the monitoring station operator can
communicate with the resident using the CP or VPD.
resident makes an emergency call from a VPD or CP, the monitoring station operator can
communicate with the resident using the CP or VPD.
NOTE
: Depending on how Care@Home™ is configured, an emergency call
triggered by the resident may go to a monitoring station or a caregiver. If
emergency calls are configured to go to a caregiver, the caregiver can use the
voice extender capability in the same way as a monitoring station operator. For
example, to communicate with the resident using the CP or VPD.
emergency calls are configured to go to a caregiver, the caregiver can use the
voice extender capability in the same way as a monitoring station operator. For
example, to communicate with the resident using the CP or VPD.
The emergency call is half-duplex. The monitoring station operator or caregiver can use a DTMF
number – by pressing the number on the phone keypad – to:
number – by pressing the number on the phone keypad – to:
Switch from listen to talk (default DTMF is 1)
Switch from talk to listen (default DTMF is 3)
If unable to contact the resident, or there is a loss of contact, with the voice extender capability, the
monitoring station operator or caregiver can:
monitoring station operator or caregiver can:
Use a DTMF number (the default is 6) to transfer the call to the next device in the loop of the
VPD and CP devices in the system.
VPD and CP devices in the system.
Use a different DTMF number (the default is 5) to transfer the call directly to the CP