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Installing Your HD 100

HD 100 User Manual

No power or intermittent power loss:

Check power connection

Ensure that the cable is secured to the HD 100 device. Reestablish the
cable connections by unplugging them, then plugging them back in.
Make sure locking collar is turned. Then check that the red LED light is
on, which indicates the device is powered on.

Check communications

Check that the colored LEDs on the front of your HD 100 are
illuminated which indicate the device is connected and running
properly (Wi-Fi: Amber, Cell: Green, Jbus: Blue).

Unable to send and receive messages:
(Basic & Enterprise plan only)

Check communications

Check that the colored LEDs on the front of your HD 100 are
illuminated which indicate the device is connected and running
properly (Wi-Fi: Amber, Cell: Green, Jbus: Blue).

Restart the device

Restart the device by first logging off on your target device, then
pressing the Power button. Then disconnect the cable from your
HD 100 device. This will cause the device to reset and reconnect.

Unable to connect Cell or Wi-Fi

Restart the device

Restart the device by first logging off on your target device, then
pressing the Power button. Then disconnect the cable from your
HD 100 device. This will cause the device to reset and reconnect.

Check communications

Move the truck to ensure that the issue is not signal interference.

Nothing appears on device:

Make sure your target device is charged and powered on.

Check communications

Move the truck to ensure that the issue is not signal interference.